Software Engineer jobs in Canada
Frontline IT Support Technician - Quick, Friendly Help
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Southern Alberta Institute of Technology
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Frontline IT Support Technician - Quick, Friendly Help
Job summary
A technology solutions provider in Canada, Manitoba is seeking an IT Help Desk Technician to provide frontline technical support for employees. The role requires strong customer service skills, technical expertise, and the ability to troubleshoot hardware, software, and network issues. Candidates should have previous IT support experience, post-secondary education in IT or Computer Science, and a strong knowledge of Microsoft systems. The position offers a comprehensive benefits package and a positive, team-oriented work environment.
Benefits
Qualifications
- Previous experience in an IT Help Desk or Technical Support role preferred.
- Strong working knowledge of Microsoft operating systems and common business applications.
- Understanding of networking fundamentals and troubleshooting methodologies.
Responsibilities
- Provide frontline technical support to employees across the organization.
- Install, configure, maintain, and upgrade computer systems and applications.
- Diagnose and resolve hardware, software, and system-related issues.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.