Quality Assurance Analyst jobs in Canada

• Plan, prioritize, and schedule QA activities based on project timelines, risk, and complexity.
• Develop test strategies, plans, test cases and documentation for individual projects.
• Manually test features, user experience, and workflows across devices and scenarios, including executing tests for websites, web apps, and mobile apps (iOS/Android), interactive experiences, emails, forms, APIs and our software platform, and logging high-quality defects with clear steps to reproduce, environment details, and evidence.
• Manage defect lifecycle: Triage, prioritize, retest fixes, and track closure; maintain test metrics and QA reports.
• Identify potential issues early in the development lifecycle and provide recommendations.
• Collaborate with project managers, developers, and stakeholders to clarify requirements and ensure alignment.
• Conduct exploratory testing to uncover edge cases, usability concerns, and potential risks.
• Track, prioritize, and manage defects using tools like Jira, ensuring timely resolution in collaboration with development teams.
• Contribute to continuous improvement of QA methodologies, reporting, and departmental processes by suggesting test data strategies, checklists, and lightweight QA standards to reduce defects upstream.
• Participate in requirement reviews, design discussions, and project planning sessions to provide a QA perspective.

Qualifications & Experience - 3-5 years:

• Create/maintain test plans, test suites, and detailed test cases (functional, regression, cross browser/device).
• Testing websites, web apps, mobile apps, and APIs, including basic backend validation using Postman.
• Contributing to or developing QA systems, standards, documentation, or departmental processes.
• Strong understanding of web technologies (HTML, CSS, JavaScript) and mobile platforms to support analysis and validation.
• Proficiency with QA and collaboration/documentation tools.
• Creating and maintaining QA documentation, standards, processes, and best practices.
• Validating user flows, copy, interactive components, and data accuracy, including email campaigns, forms, web flows, and multi-step experiences.
• Copyediting and proofreading for QA purposes.
• Ability to interpret logs, APIs, and browser developer tools for investigation and QA analysis.

• Exceptional written and verbal communication skills, with full English fluency, are essential for this role.
• Adaptable, managing multiple projects and shifting priorities.
• Analytical with strong attention to detail and quality focus.
• Naturally curious with a strong interest in understanding systems, workflows, and user behaviour.
• Requirements analysis: Review PRDs, designs, and acceptance criteria; identify testable scenarios and edge cases.
• Advocate for QA standards, providing clear and constructive guidance.
• Self-starter mentality to work remotely.

• Experience with security and accessibility standards.
• Familiarity with analytics tools (e.g., Google Analytics) for QA validation.
• Test automation experience.
• Performance/usability checks.
• Exposure to marketing programs, loyalty platforms, or interactive promotions.
• Bachelor's degree in Computer Science, Information Systems, or related field.

• Competitive salary based on experience.
• Health/dental benefits after the probation period.
• This is a fully remote position within Canada. Only candidates legally eligible to work in Canada will be considered.