Quality Assurance Analyst

Splashdot; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian tech company is looking for a QA Analyst to plan and execute test strategies for web and mobile applications. The ideal candidate has 3-5 years of QA experience, strong communication skills, and a keen attention to detail. This remote position allows for collaboration with cross-functional teams, ensuring quality in all deliverables. Candidates must be legally eligible to work in Canada. Competitive salary and benefits are included.

Benefits

Competitive salary based on experience

Health/dental benefits after probation

Qualifications

• 3-5 years of experience in quality assurance with a focus on web and mobile applications.
• Strong understanding of web technologies, including HTML, CSS, and JavaScript.
• Experience creating and maintaining detailed test documentation.

Responsibilities

• Plan, prioritize, and schedule QA activities based on project timelines.
• Develop test strategies, plans, test cases, and documentation for projects.
• Collaborate with project managers and developers to clarify requirements.

Skills

QA methodologies

Test strategies

Communication skills

Attention to detail

Analytical skills

Education

Bachelor's degree in Computer Science

Tools

Jira

Postman

Google Analytics

Job description

What You Will Do

• Plan, prioritize, and schedule QA activities based on project timelines, risk, and complexity.
• Develop test strategies, plans, test cases and documentation for individual projects.
• Manually test features, user experience, and workflows across devices and scenarios, including executing tests for websites, web apps, and mobile apps (iOS/Android), interactive experiences, emails, forms, APIs and our software platform, and logging high-quality defects with clear steps to reproduce, environment details, and evidence.
• Manage defect lifecycle: Triage, prioritize, retest fixes, and track closure; maintain test metrics and QA reports.
• Identify potential issues early in the development lifecycle and provide recommendations.
• Collaborate with project managers, developers, and stakeholders to clarify requirements and ensure alignment.
• Conduct exploratory testing to uncover edge cases, usability concerns, and potential risks.
• Track, prioritize, and manage defects using tools like Jira, ensuring timely resolution in collaboration with development teams.
• Contribute to continuous improvement of QA methodologies, reporting, and departmental processes by suggesting test data strategies, checklists, and lightweight QA standards to reduce defects upstream.
• Participate in requirement reviews, design discussions, and project planning sessions to provide a QA perspective.

Requirements

Qualifications & Experience - 3-5 years:

• Create/maintain test plans, test suites, and detailed test cases (functional, regression, cross browser/device).
• Testing websites, web apps, mobile apps, and APIs, including basic backend validation using Postman.
• Contributing to or developing QA systems, standards, documentation, or departmental processes.
• Strong understanding of web technologies (HTML, CSS, JavaScript) and mobile platforms to support analysis and validation.
• Proficiency with QA and collaboration/documentation tools.
• Creating and maintaining QA documentation, standards, processes, and best practices.
• Validating user flows, copy, interactive components, and data accuracy, including email campaigns, forms, web flows, and multi-step experiences.
• Copyediting and proofreading for QA purposes.
• Ability to interpret logs, APIs, and browser developer tools for investigation and QA analysis.

What You Must Bring to This Role

• Exceptional written and verbal communication skills, with full English fluency, are essential for this role.
• Adaptable, managing multiple projects and shifting priorities.
• Analytical with strong attention to detail and quality focus.
• Naturally curious with a strong interest in understanding systems, workflows, and user behaviour.
• Requirements analysis: Review PRDs, designs, and acceptance criteria; identify testable scenarios and edge cases.
• Advocate for QA standards, providing clear and constructive guidance.
• Self-starter mentality to work remotely.

Nice to Have

• Experience with security and accessibility standards.
• Familiarity with analytics tools (e.g., Google Analytics) for QA validation.
• Test automation experience.
• Performance/usability checks.
• Exposure to marketing programs, loyalty platforms, or interactive promotions.
• Bachelor's degree in Computer Science, Information Systems, or related field.

Benefits

• Competitive salary based on experience.
• Health/dental benefits after the probation period.
• This is a fully remote position within Canada. Only candidates legally eligible to work in Canada will be considered.