Quality Assurance Analyst

Co-operators; Mississauga, Guelph; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian financial services co-operative is seeking a Quality Assurance Analyst to ensure programs meet standards and requirements. You will create test strategies, execute testing plans, and maintain documentation. The ideal candidate has a degree in IT or Computer Science, with at least 3 years of relevant experience. This role offers flexible work options, training opportunities, and a comprehensive benefits package to support personal and family needs.

Benefits

Training and development opportunities

Flexible work options

Paid volunteer days

Comprehensive total rewards package

Qualifications

• Minimum 3 years relevant experience or equivalent education.
• Working experience in Property & Casualty insurance industry.
• Proficient in testing tools and understanding of WCAG 2.0 standards.

Responsibilities

• Create test strategy for small and medium projects.
• Execute system testing according to plan.
• Create and maintain test case documentation.

Skills

Testing tools and techniques

Understanding of business processes

Strong communication skills

Critical thinking

Education

Degree or diploma in Information Technology or Computer Science

Tools

Guidewire suite of applications

Job description

Company: CGL
Department: Digital and Advisor Technology
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

We are driving a transformation in the insurance industry, one that leverages our cooperative values and builds a digital enterprise that stands out in an increasingly crowded digital world. Our Digital & Advisor Technology team uses the same state-of-the-art technology, development practices and processes as leaders in the market and helps you grow your career by supporting you with a culture that makes it easier to get things done. The best part is that you will work with people that care passionately about you, our clients, our company and our higher social purpose.

Under general supervision, the Quality Assurance Analyst carries out established procedures to ensure programs/projects meet minimum company standards and end user requirements. The incumbent conducts thorough quality assurance tests on applications of small-to-medium complexity to ensure proper operation and freedom from defects. As the second level in the Quality Assurance job stream, the Quality Assurance Analyst is competent to work on most aspects of quality assurance testing but requires instruction and guidance in some areas.

How you will create impact:

• Create test strategy for small and medium projects.
• Participate in the creation of test strategies for larger projects.
• Execute system testing according to plan.
• Coordinate and manage resolution of problems encountered in testing for small to medium size projects, working with developers and analysts.
• Create and maintain test case documentation, recording problems encountered during testing.
• Conducting walk-throughs of testing documentation for small-to-medium projects.
• Perform work-flow analysis of testing procedures and recommend quality improvements.

To join our team:

• Degree or diploma in Information Technology or Computer Science, along with at least 3 years' relevant experience, or equivalent combination of education and experience.
• Ability to understand business processes and their translation to systems applications.
• Understanding of insurance principles and practices.
• Proficient in use/understanding of testing tools and techniques.
• Working experience in the Property & Casualty insurance industry including experience with the Guidewire suite of applications (PolicyCenter, BillingCenter, ClaimsCenter) is an asset.
• Working quality assurance experience with web applications including WCAG 2.0 standards is an asset.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.