Senior Quality Assurance Analyst

Sovereign Insurance; Calgary; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading insurance provider in Calgary is looking for a Senior Quality Assurance Analyst to oversee quality assurance processes in IT projects. The ideal candidate should have a degree in IT or Computer Science and at least five years of systems testing experience. Responsibilities include creating test strategies, managing testing efforts, and ensuring software integrity through quality assurance. This role operates in a hybrid work model, offering a comprehensive rewards package including a competitive salary and health programs.

Benefits

Competitive salary

Bonus

Paid time off

Benefits

Pension

Well-being programs

Qualifications

• Degree or diploma in Information Technology or Computer Science, along with at least 5 years' relevant systems testing experience.
• Understanding of insurance principles and practices.
• Proficiency in test automation tools and frameworks (e.g., Selenium, JUnit, TestNG).
• Hands-on experience with Agile/Scrum methodologies.

Responsibilities

• Create test strategies for various projects.
• Work with Product Owners and Business Analysts to plan user acceptance testing.
• Execute system and user acceptance testing according to plans.
• Coordinate resolution of problems encountered in testing.
• Create and maintain test case documentation.
• Participate in verifications of implementations.

Job description

Company: Sovereign Insurance

Department: IT

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well‑being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.

Under direct supervision, the Sr Quality Assurance Analyst carries out established procedures to ensure programs/projects meet minimum company standards and end user requirements. Under general direction, the Senior Quality Assurance Analyst carries out procedures to ensure that IT products and services meet minimum organization standards and end‑user requirements. The incumbent conducts thoroughly quality assurance tests software to ensure proper operation and freedom from defects. As the third level in the Quality Assurance job stream, the Senior Quality Assurance Analyst provides functional guidance to less experienced team members.

Technologies you have experience with

• Experience in P&C Insurance domain and Quality Assurance leadership experience to lead testing efforts of our digital platforms.
• Experience working with client facing digital portals that connect to Guidewire Policy Center and other systems.
• Experience with Functional and End to End testing with integration to multiple systems.

How you will create impact

• Create test strategies for various projects.
• Work with Product Owners and Business Analysts to plan system and user acceptance testing.
• Execute system and user acceptance testing according to plans.
• Coordinate and manage resolution of problems encountered in testing for medium‑to‑large size projects, working with developers and analysts.
• Create and maintain test case documentation, recording problems encountered during testing.
• Conduct walk‑throughs of testing documentation for medium‑to‑large projects.
• Participate in verifications of implementations.
• Strengthened automation capabilities, developed new feature and enhance regression suites.
• Perform workflow analysis of testing procedures and recommend quality improvements.

To join our team

• Degree or diploma in Information Technology or Computer Science, along with at least 5 years' relevant systems testing experience, or equivalent combination of education and experience.
• Understanding of insurance principles and practices.
• Proficiency in test automation tools and frameworks (e.g., Selenium, JUnit, TestNG) and experience integrating automated tests into CI/CD pipelines.
• Hands‑on experience with Agile/Scrum methodologies and ability to lead QA efforts across multiple projects in iterative development environments.
• Strong knowledge of API testing and data validation using tools like Postman or SOAP UI, including experience with relational databases and SQL for backend verification.

How you will succeed

• You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.
• You ensure your day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.
• You are open and adaptable to changing conditions with a natural curiosity to explore and try new approaches.
• You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.

What you need to know

• Detail oriented work that requires a high degree of mental concentration for extended periods of time.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
• Strict confidentiality with respect to employee’s personal information and other sensitive or proprietary material.

What’s in it for you

• The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.
• A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.
• A holistic approach to your well‑being, with physical and mental health programs and flexible work options.
• The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.
• A company that is committed to support the social, environmental and financial well‑being of the lives, families and communities we impact.