Quality Assurance Analyst III

Versaterm; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A public safety solutions provider located in Ottawa, Canada, is seeking a Quality Assurance III professional. In this senior role, you will lead the quality efforts across complex projects while mentoring junior analysts. Responsibilities include developing testing strategies and collaborating with engineering teams. Ideal candidates will have 4-6 years of QA experience and proficiency in test automation tools. This position offers a significant opportunity to impact public safety technology and community service delivery.

Qualifications

• 4-6 years of experience in quality assurance or relevant testing role.
• Strong communication skills and ability to collaborate effectively.
• Ability to pass a criminal background check for CJIS security.

Responsibilities

• Lead the design of test plans and automation scripts.
• Collaborate with teams to ensure code reviews and readiness checks.
• Mentor junior QA analysts to grow their skills.

Skills

Test automation

API testing

Performance testing

CI/CD pipelines

Problem-solving

Communication

Education

Degree in Computer Science or related field

Tools

Selenium

Playwright

Postman

Azure DevOps

GitHub Actions

Jenkins

Job description

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

As aQuality Assurance III,you will act as anexperienced and proactive professional wholeadsquality efforts across complex projects and systems. As a senior member of the QA team, you willbe responsible fordeveloping robust testing strategies, mentoring junior QA analysts, and driving continuous improvements in QA processes. You will work closely with cross-functional teams to ensure the quality, performance, and scalability of ourCAD and RMSpublic safety software solutions. We are building our next generation of services for our CAD and RMSproductsandthe growth of this team isfoundational to the quality of our next chapter in Public Safety.

What You ’ll Do

• Lead the design, development, and execution of detailed test plans, test cases, and automation scripts
• Review requirements and design specifications for testability and completeness
• Act as a quality advocate and work closely with engineering, product, and DevOps teams to embed QA best practices into the development lifecycle
• Collaborate with developers, product managers, and DevOps teams to ensure release planning, code reviews, and production readiness checks are completed
• Perform risk analysis and contribute to test coverage strategies
• Develop andmaintainautomated test suites for regression, functional, API, and performance testing
• Mentor and provide guidance to QA team members, helping to grow skills and knowledge
• Performs other related duties as assigned to support teamobjectives, departmental needs, and overall organizational priorities.

What You ’ll Bring

• Degree in Computer Science, Software Engineering, or a related field, or equivalent industry experience and training.
• 4-6 years of professional experience in quality assurance or relevant testingrole.
• Strong experience with test automation tools such as Selenium, Playwright,TestSigma, Postman,etc.
• Excellent understanding of API testing, performance testing, and database validation.
• Experience with CI/CD pipelines and tools like Azure DevOps, GitHub Actions, Jenkins,etc.
• Ability to approach problems methodically and seek solutions without guidance.
• Strong communicationskills and the ability to collaborate effectively within a team environment.
• Strong written and verbal communication skills
• Eagernessto learnnew technologies, tools, and methodologies.
• Ability to pass a criminal background check for CJIS security requirements.

Impress Us With

• Experience leading QA efforts for large SaaS or enterprise applications.
• Familiarity with containerization tools such as Kubernetes for testing scenarios.
• Experience with security testing in environments with high compliance criteria such as SOC2, CJIS, ISO.
• ISTQB Advanced Certification or equivalent
• Experience with leveraging AI tooling in development workflows.

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations areavailable, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please [e-mail].