A leading coffeehouse chain is seeking a Shift Supervisor to assist the store manager and enhance the customer experience by leading a team of partners. Responsibilities include managing store operations during shifts, training new staff, and providing exceptional customer service. The ideal candidate has customer service experience and strong interpersonal skills. This role offers an opportunity to work in a dynamic environment where teamwork is essential and operational excellence is the goal.
Aufgaben
Assist the store manager in executing store operations during scheduled shifts.
Lead partners and delegate tasks to enhance customer experience.
Provide legendary customer service and maintain a clean store environment.
Train new partners with positive reinforcement.
Manage cash handling and ensure safety during shifts.
Kenntnisse
Customer service experience in a retail or restaurant environment
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team
Jobbeschreibung
A leading coffeehouse chain is seeking a Shift Supervisor to assist the store manager and enhance the customer experience by leading a team of partners. Responsibilities include managing store operations during shifts, training new staff, and providing exceptional customer service. The ideal candidate has customer service experience and strong interpersonal skills. This role offers an opportunity to work in a dynamic environment where teamwork is essential and operational excellence is the goal.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.