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Location: Toronto, ON, CA, M5J 2V5 Montréal, QC, CA

Jobs by Category: People & Culture, Finance and Corporate Affairs

Job Function: Communications

Status: Full Time

Schedule: Temporary

Join our team

We're a people-first, customer-first, purpose-driven team that works together every day to innovate courageously and create a stronger, more caring world through technology. At TELUS, we foster a culture that empowers team members to embrace change, solve complex problems, and deliver remarkable human outcomes in a digital world.

As part of TELUS’ Executive Communications team, you share our passion for:

• Developing and delivering exceptional communications that inform, engage and inspire
• Working in a highly collaborative and extremely fast-paced environment
• Contributing towards achieving the team’s collective goals

What you’ll do:

The Senior Communications Manager reports to the Manager of Executive Communications and provides strategic writing and communications support for TELUS’ President and CEO. A proven high performer with extensive experience, this professional delivers end-to-end communications plans and develops exceptional content that enables leaders and team members across the organization to deliver on TELUS’ business objectives. This role is a 13-month contract from February 2026 to March 2027.

• Develop best-in-class, timely and consistent internal and external communications that support the company’s business strategy and the needs of TELUS’ President and CEO, on both a proactive and reactive basis
• Model communications best practices within the organization, demonstrating expert writing skills and a broad and deep understanding of the business
• Leverage resources and relationships, as well as strong research capabilities, to develop comprehensive communications regarding any business area within TELUS and the telecom industry
• Create communication strategies, tactics and metrics that inform and engage audiences, drive business priorities and elevate the TELUS brand
• Collaborate effectively with other business units to provide communications, program and event support that align with business priorities and team member engagement objectives

What you bring:

• Minimum of 7 years’ experience in a senior communications manager role, writing communications and speeches for corporate executives
• University Degree in a related discipline or extensive related business experience in a senior communications roles
• Exceptional writing, storytelling, editing, proof-reading and researching skills
• Demonstrated ability to work collaboratively, skillfully integrating CEO communications into larger business programs
• Proven expertise in writing strategic internal communications, captivating opinion editorial pieces, fulsome award submissions, meaningful media quotes, compelling speeches and other communications
• Demonstrated ability to embrace ambiguity and make the best decision based on the information available in a fast-paced and fluid environment
• Technical expertise to create and distribute digital communications using a variety of software programs
• Excellent project management and organizational skills, as well as the ability to prioritize effectively in order to balance competing interests
• Ability to understand, analyze and optimize complex business problems, issues and challenges
• Keen observer of the general business environment, industry trends, competitive and regulatory issues and current affairs as they may relate to TELUS
• Sound understanding of TELUS’ brand, social purpose, values and corporate priorities
• Advanced working knowledge of Google Suite, Microsoft Office, Adobe Campaign, WorkVivo and other digital technology products
• Bilingual in English and French (oral and written) is an asset
• Additional post-secondary education, an Accredited Public Relations or an Accredited Business Communicator designation are considered assets

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Salary Range: $89,000-$133,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.

150,000+
Team members worldwide

14
# of years voted One of Canada’s Best Corporate Citizens

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.