Jobs in Waterloo, Canada

Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

At Zensurance, we pride ourselves on the seamless customer experience we strive to deliver daily. We are looking for commercial insurance brokers to join our growing broking team. This is a fantastic opportunity for a client-centered insurance professional, who holds themselves to the highest standards and aligns their success with that of the customer.

• Continually engage leads provided to you by Zensurance to convert requests for insurance into customers.
• Evaluate the needs of prospective clients to make recommendations on coverages.
• Provide continuous support from quote to sale to ensure a seamless client experience within set timelines.
• Demonstrate a thorough understanding of our insurance products and educate clients on their policy coverages and needs.
• Recommend operational changes to our processes to support further improvement of the overall customer experience.
• Connect with external stakeholders (underwriters, insurance companies).
• Work as part of the team to achieve shared goals.
• Provide weekly flow updates to enhance programs and pricing.

• Provincial insurance license required. Active RIBO license would be an asset.
• 1-5 years experience within an insurance sales role, commercial lines experience preferred.
• Able to communicate complicated concepts and break them down into simpler terms.
• Passion for sales and client experience.
• Persistence and agility to meet set targets.
• Attention to detail and demonstrated flexibility in managing multiple clients at a time.
• Strong organization and prioritization skills.

$51,000 - $85,000 a year Base salary plus variable pay

At Zensurance, we believe sales is about building relationships, providing value, and growing together. Here\'s what makes our team special:

We invest in your learning with a broad training schedule in your first three months. We have an open feedback culture and provide constant goal setting to help you advance your career.

You’ll have the software and technology to manage client interactions, including our in-house Broker Management System (BMS). We give you the tools you need to succeed.

We offer a flexible, people-first work environment designed to support your well-being, growth, and success.

Work Your Way

• Remote-first setup for added flexibility
• Home office allowance to create a comfortable workspace
• Top-tier tech: "Office in a box" with all necessary tech equipment
• Half days before public holidays

Your Health, Your Way

• Flexible health and dental plans for families, including mental health support
• Health & personal spending accounts to invest in wellness your way
• Parental leave top-up

Investing in Your Growth

• Education assistance reimbursement for courses, conferences, books, and memberships
• Opportunities to learn from industry experts and grow your career

Staying Connected

• Weekly Friday huddles to share updates and connect across teams
• Virtual & in-person team-building events to strengthen our culture

We’re building something special. Come be a part of it!

Business is hard work, but insurance doesn’t have to be! We empower business owners with simple, tech-driven insurance solutions through our online platform. Our success is fueled by our team-oriented culture and four core values: Deliver, Include, Integrity, Invent.

We know AI is a valuable tool, and you\'re welcome to use it to prepare for your interview. However, please don\'t use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.

We use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we\’re here to help.

We review every application with care to find the best fit for our team. While we may take a little time to get back to you due to the high volume of applications we receive, a real human is reviewing yours. We appreciate your patience and can\'t wait to learn more about you!