Mortgage Specialist Associate

Manulife; Remote; CAD 55,000 - 75,000; Full time

Job summary

A leading financial services provider in Canada is looking for a Mortgage Administrator to engage with clients and support the mortgage application process. The role requires a minimum of 2 years of experience in residential mortgage administration, strong communication skills, and proficiency in Excel. This position offers a flexible remote work arrangement, comprehensive benefits, and an inclusive work environment that values diversity and career growth.

Benefits

Comprehensive benefits package

Flexible remote work arrangement

Career development support

Generous paid time off

Qualifications

• Minimum 2 years of experience in residential mortgage administration.
• Strong written and oral communication abilities.
• Solid organizational skills to manage documentation.

Responsibilities

• Engage with clients and ensure all administrative requirements are met.
• Collect and review documentation for mortgage approval.
• Coordinate appraisals and liaise with relevant stakeholders.

Skills

Communication skills

Knowledge of financial services and banking

Organizational skills

Proficiency in Excel

Education

Post-secondary degree or diploma in business

Job description

Employer Industry: Financial Services

Why consider this job opportunity

• Opportunity to participate in incentive programs with performance-based compensation
• Flexible remote work arrangement
• Comprehensive benefits package including health, dental, mental health, and vision coverage
• Generous paid time off program, including holidays and vacation days
• Support for career development and growth within a global team
• Inclusive work environment that values diversity and well-being

What to Expect (Job Responsibilities)

• Engage with clients and ensure all administrative requirements are met throughout the mortgage application process
• Collect, package, and review necessary documentation for accuracy to expedite the mortgage approval process
• Coordinate appraisals and liaise with Mortgage Specialists, lenders, and title insurers
• Address inquiries from the head office, providing information and resolving issues promptly
• Utilize CRM tools to update file statuses and report to Mortgage Specialists and Regional Vice Presidents

What is Required (Qualifications)

• Minimum of 2 years of experience in residential mortgage administration
• Strong communication skills to effectively influence and collaborate with Mortgage Specialists
• Solid knowledge of the financial services and banking industry
• Excellent written and oral communication abilities
• Proficient in Excel and other office applications with strong organizational skills

How to Stand Out (Preferred Qualifications)

• Post-secondary degree or diploma in business
• Strong attention to detail and creative problem-solving skills
• Ability to multi-task and maintain a positive, cooperative attitude
• Strong interpersonal skills for building relationships and listening effectively
• Comfortable in a fast-paced, deadline-oriented environment

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