Vacantes en Waterloo, Canadá

Employer Industry: Customer Service and Business Process Outsourcing

• Salary range of $16-$20 per hour, plus performance-based incentives
• Opportunity for career advancement with 80% of managers promoted from within
• Work-from-home convenience with flexible hours
• Comprehensive benefits including medical, dental, vision, and paid time off
• Access to ongoing training and mentorship programs
• Inclusive corporate culture with diverse employee resource groups and community support initiatives

• Provide inbound customer support in both Spanish and English using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Promote additional products and services to customers
• Deliver exceptional customer experiences with a positive attitude

• Fluency in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for scheduling
• Ability to work in a quiet and distraction-free environment

• Proficiency in fast-paced multi-tasking
• Strong computer navigation skills and knowledge of PC operations
• Eagerness to learn new technologies
• A desktop or laptop available for work
• Access to high-speed internet (no wireless/hotspots or satellite)

#CustomerService #RemoteWork #BilingualOpportunities #CareerGrowth #InclusiveWorkplace

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