Group Product Manager - Communications

Working Nomads; Canada; Remote; CAD 174,000; Full time

Job summary

A remote-first healthcare technology company is seeking a Group Product Manager to lead the integration of a new 2-way SMS feature into their communications platform. The role includes managing Product Managers and aligning communication strategies across multiple channels. Ideal candidates should have extensive experience in product management and communications technology. This position allows for remote work within Canada and offers competitive compensation and benefits.

Benefits

Comprehensive benefits package

Career development opportunities

Qualifications

• Extensive product management experience with success in building complex software products.
• Experience on communication platforms or healthcare technology.
• Proven experience as a people manager of Product Managers.

Responsibilities

• Lead the integration of 2-way SMS into Jane’s healthcare communications platform.
• Manage and mentor Product Managers to deliver goals.
• Architect secure communication solutions that reduce administrative workload.

Skills

Product management

Communication skills

Data-driven problem solving

Leadership

Job description

Overview

Join Our Mission: Help the Helpers with Jane

Jane is a remote-first company focused on fostering growth, delight, and serving our healthcare community. We are seeking people ready to join us in simplifying the lives of healthcare practitioners and patients daily. Jane offers remote work from anywhere in Canada.

Learn More About Us

We are founder-led and operate with a clear vision for the future. Our product enables physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices digitally through features such as online booking, charting, scheduling, telehealth, secure payments and billing, and an evolving library of features.

There is often a high bar for quality of work and for care shown to customers. It is about curiosity, drive to solve the right problems, and agility in learning new ways of thinking.

Jane offers autonomy and flexibility to help integrate work into life. You can block out time as needed. We have channels for parents and for topics like plants, pets, food, pride, and wellness. We connect virtually and in person through departmental get-togethers, company retreats, or conferences across North America.

We are a growing company with opportunities and challenges, and we value resourcefulness and problem-solving. If you are excited to contribute to helping healthcare professionals, we want to hear from you.

Your Role in Our Journey

Jane is building its most requested customer feature, 2-way SMS messaging, as part of a strategy to create a unified healthcare communications platform. This is a high-impact, high-visibility opportunity to lead a strategic initiative.

As a Group Product Manager, you will oversee a broader Communications team, including 2-way SMS and Patient Communications. You will manage the integration of 2-way SMS into Jane's ecosystem and define a compelling vision for the entire healthcare communications platform. You will drive the broader communication strategy beyond a new channel, architecting a secure and user-friendly system that balances security with convenience while reducing practitioners’ administrative workload.

The Impact You Could Have

Lead the integration of 2-way SMS and define the vision for Jane’s healthcare communications platform.

Directly manage and mentor Product Managers to deliver ambitious goals.

Architect secure, user-friendly communication solutions that reduce practitioners’ administrative workload.

Ensure all messaging channels—SMS, email, and beyond—align with Jane’s broader strategy and long-term differentiation.

Balance near-term delivery with long-term strategy, navigating technical complexity with clarity and conviction.

Build strong cross-functional partnerships with design, engineering, and other teams for seamless workflow integration.

Champion practitioner-first solutions by embedding communication tools into daily operations.

The Experience We Feel We Need

Extensive product management experience with success in building complex software products.

Experience on communications platforms, API integrations, or healthcare technology.

Proven experience as a people manager of Product Managers, with coaching and mentorship abilities.

Proven track record of leading cross-functional teams and aligning multiple stakeholders.

Solid technical background with the ability to understand and articulate technical concepts.

Experience with modern messaging technologies and understanding of their security implications.

Excellent written and verbal communication skills to translate complex ideas into clear narratives.

Data-driven problem solving with metrics to guide decisions.

Adaptability and comfort in a fast-paced environment with evolving priorities.

Compensation and Benefits

This role has an annual salary range of $146,400 to $228,600. Most new hires join at the accomplished stage, which for this role represents an annual salary of $173,800. A starting salary below this typically indicates potential to develop key skills; higher salaries may apply to existing team members with significant impact.

We believe in paying for growth. You’ll have regular career development conversations and compensation will grow with experience and contribution. We also offer a comprehensive benefits package. More details are available through our processes.

Diversity, Inclusion, and Equal Opportunity

Jane is committed to fostering an inclusive, equitable, and diverse workplace. We value differences and encourage everyone to bring their perspective. We do not tolerate discrimination or prejudice. Employment is based on qualifications, merit, experience, and the needs of the Jane community. We support accommodations during the interview process upon request.