Jobs in Oakville, Canada
Immigration Specialist
Job summary
A leading immigration services company is looking for a passionate individual to join their remote team in Canada. You will provide crucial immigration support, preparing petitions and ensuring client satisfaction. Ideal candidates will have over a year of experience in business immigration and strong client services skills. This position offers the opportunity to improve processes and collaborate with technology teams.
Qualifications
- 1+ year of business immigration experience as a Paralegal or Immigration Specialist.
- 1+ year of experience in a law firm, corporate, or startup setting.
- Experience managing individual pipelines and juggling multiple customers.
Responsibilities
- Provide legal support and strategy from initial call through petition filing.
- Prepare initial submissions and RFE/NOID responses for immigration petitions.
- Monitor individual case pipelines to achieve production targets.
Skills
Tools
The Role
Our client is looking for a person who is passionate about immigration and helping our clients navigate complex regulations to gain life-changing opportunities! You’ll be an integral part of the Client Services team, by working directly with clients to prepare immigration petitions for filing with USCIS.
You will provide industry-leading service to clients by offering timely and clear immigrations support. You are energized to help the company automate a manual, confusing process into a modern, intuitive experience that connects global talent with opportunity.
Location
This is a remoteposition in Canada
Responsibilities
- Offer a consistent, industry-leading experience to customers by providing legal support and strategy from the initial kick-off call through petition filing.
- Prepare and file initial submissions, re-submissions, and RFE/NOID responses for O-1, EB-1, and EB-2 NIW petitions.
- Continuously level up by learning how to prepare new case types, such as I-485, H-1B, TN, E-3, E-2, etc.
- Actively monitor individual case pipeline to achieve production targets, meet critical deadlines, and increase client satisfaction.
- Effectively communicate with customers regarding procedural and case processing issues, identify client immigration solutions, and understand current client activity.
- Provide feedback in opportunities for continuous process improvement and elimination of redundancy.
- Provide feedback to the Technology team to further develop the clients technology vision and products.
- 5%oftheroleisdedicatedtocollaboratingwiththeTechnologyteam
- Report directly to the Immigration Attorney.
- Work on special projects, as assigned.
Definition of Success
Required:
- 1+ year of business immigration experience, either as a Paralegal or Immigration Specialist (Preference for O-1, EB-1, and EB-2 NIW experience).
- 1+ year of experience working in a law firm, corporate, or startup setting
- Strong writing, logical reasoning, and communication skills
- Strong client services skills:
- Experience directly interacting for customers via email, call, and video
- Experience anticipating clients’ needs and addressing their concerns
- Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines
- Ability to function independently while following established directions and processes with limited hand-holding
- Strong attention to detail
Preferred:
- Prior experience working with Salesforce and GSuite.
- Prior experience collaborating with Technology and/or Product teams.
- Prior experience working with startup founders or technology companies.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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