Customer Service Rep – Remote (Automotive, Bilingual: English / German)
Concentrix
À distance
CAD 30 000 - 60 000
Plein temps
Il y a 5 jours
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Résumé du poste
An automotive customer service company is seeking individuals for a remote customer support position. The ideal candidate will be fluent in English, German, and French, and possess at least one year of customer service experience. Responsibilities include providing customer support, resolving technical issues, and documenting information. Benefits include a competitive salary, opportunities for career advancement, and a comprehensive benefits package. This role is perfect for those who thrive in a fast-paced environment and value work-life balance.
Prestations
Salary up to $24.56/hour
Performance-based bonuses
Comprehensive benefits package
Work-from-home flexibility
Access to daily pay options
Qualifications
Must be fluent in English, German, and French.
At least 1 year of customer service experience.
Ability to work in a quiet, distraction‑free environment.
Responsabilités
Provide inbound customer support using a call flow guide.
Help customers resolve basic technical issues.
Track, document, and retrieve information in databases.
Offer additional products and/or services.
Deliver expert customer experiences with a positive attitude.
Connaissances
Fluent in English
Fluent in German
Fluent in French
Strong computer navigation skills
Proficiency in multitasking
Formation
High school diploma or GED
Description du poste
Employer Industry: Automotive Customer Service
Why consider this job opportunity:
Salary up to $24.56/hour, with performance-based bonuses
Opportunities for career advancement, with 80% of managers promoted from within
Work-from-home flexibility, allowing for a better work-life balance
Comprehensive benefits package, including medical, dental, and vision insurance
Access to daily pay options for early salary access
Inclusive company culture with networking opportunities and wellness programs
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide in the customer’s preferred language
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
Must be fluent in English, German, and French
At least 1 year of customer service experience
High school diploma or GED
Ability to work in a quiet, distraction‑free environment at home
Strong computer navigation skills and proficiency in multitasking
How to Stand Out (Preferred Qualifications):
Preferred candidates located in the Oshawa, ON area
Eagerness to learn new technologies
Experience in a fast‑paced customer service environment
Equal Opportunity Statement
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.