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Remote Bilingual Customer Service Rep (Spanish/English)
Résumé du poste
A customer service company is seeking a bilingual customer support representative in Charlottetown, PE. This position offers a salary of $20/hr plus performance incentives. Responsibilities include providing expert inbound support, troubleshooting basic technical issues, and delivering outstanding experiences. The ideal candidate has customer service experience, a high school diploma, and requires good availability. Offers flexible remote arrangements and a comprehensive benefits package.
Prestations
Qualifications
- Minimum of 1 year of customer service experience.
- Open availability for scheduling.
- Eagerness to learn new technologies.
Responsabilités
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Track, document, and retrieve information in databases.
- Deliver exceptional customer experiences.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.