Jobs in Edmonton, Canada
Remote Retention Specialist — Customer Care & Upsell
Cogeco Connexion
Remote Retention Specialist — Customer Care & Upsell
Cogeco Connexion
Senior Salesforce Developer — Remote & High-Impact
BOARD Deutschland GmbH
Discover more opportunities than anywhere else. Find more jobs nowRemote Retention Specialist — Customer Care & Upsell
Cogeco Connexion
Senior Bridge Technologist - Remote, Flexible Hours
Ontario Society of Professional Engineers
Connect with headhunters to apply for similar jobsRemote Support Pro: Flexible Hours, Growth & Training
Tim's Financial
Remote Support Representative - $21.50 / hour
Tim's Financial
Design Manager – Transportation, Major Projects – National
Stantec Consulting International Ltd.
Client Service Representative - $21.50 / h - Remote
JunkLuggers Canada
Senior Business Process Consultant - Security & Compliance
CB Canada
Administrative Assistant - Work from Home Position
Top Level Promotions
Nuclear Tech Co-Founder CPO (100 remote) (mfd)
EWOR GmbH
Senior Technical Sound Designer | North America | Canada | Europe | Fully Remote
Escape Velocity Entertainment Inc
Remote Retention Specialist — Customer Care & Upsell
Job summary
A leading telecom provider is seeking a Retention Specialist for a remote work-from-home position in Canada. The role focuses on enhancing customer loyalty by effectively managing requests to downgrade or disconnect services while providing exceptional customer service. Candidates should have strong communication, negotiation skills, and a high school diploma. Cogeco offers a supportive work environment with competitive compensation and growth opportunities.
Benefits
Qualifications
- Must have a minimum of 1 year of customer service experience.
- Call-center experience preferred.
- Demonstrated ability to resolve customer issues.
Responsibilities
- Handle customer requests to downgrade or disconnect services.
- Resolve customer issues and promote Cogeco's products.
- Maximize retention and sales opportunities.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.