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Jobs in Brampton, Canada
Customer Success Manager
Foundation AI
United States
Remote
USD 80,000 - 120,000
Yesterday
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Remote Insurance Customer Service Representative (Unlicensed)
MCI
Iowa City (IA)
Remote
USD 30,000 - 40,000
Yesterday
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Director of Engineering, Cloud Application Platform
Legion Technologies
Myrtle Point (OR)
Remote
USD 220,000 - 263,000
Yesterday
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On-Call Nurse - Weekend (Remote)
AccordCare
Bohemia (NY)
Remote
USD 100,000 - 125,000
Yesterday
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Traveling Retail Merchandiser - Overnight
SAS Retail
Corvallis (OR)
Remote
USD 10,000 - 60,000
Yesterday
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Apex Wheels
Pleasanton (CA)
Remote
USD 85,000 - 100,000
Yesterday
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Sr. Program Manager, Next Gen Transformation - Remote
AAA - CSAA Insurance Group
Delaware
Remote
USD 150,000 - 203,000
Yesterday
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Remote Sales Agent - Life Insurance
Remote Jobs
Marietta (GA)
Remote
USD 10,000 - 60,000
Yesterday
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USD 140,000 - 200,000
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USD 103,000 - 118,000
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USD 157,000 - 237,000
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Kentucky
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Abbott
Arizona City (AZ)
Remote
USD 75,000 - 151,000
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Licensed Personal Lines Insurance Agent, P&C(Remote)
Concentrix
Hoffmeister (NY)
Remote
USD 60,000 - 80,000
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NTT DATA
Myrtle Point (OR)
Remote
USD 90,000 - 120,000
Yesterday
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Customer Success Manager
Foundation AI
United States
Remote
USD 80,000 - 120,000
Full time
Yesterday
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Job summary
A technology company is looking for a Customer Success Manager to serve as the primary point of contact for clients. The ideal candidate will have a Bachelor's degree, extensive experience in customer success, and a strong understanding of SaaS models. This role involves maintaining client satisfaction and identifying opportunities for upselling in a remote environment.
Qualifications
- 5+ years of experience in customer success or account management in the technology industry.
- 2+ years of experience in legal and/or legal software.
- Ability to work independently in a remote environment.
Responsibilities
- Serve as the primary point of contact for clients.
- Establish and maintain strong relationships with clients.
- Proactively monitor client usage and identify opportunities for upselling.
Skills
Client relationship management
SaaS business models
Upselling and cross-selling
Education
Bachelor's degree in Business Administration, Marketing, Communications, or related field
Job description
A company is looking for a Customer Success Manager.
Key Responsibilities
- Serve as the primary point of contact for clients, helping them achieve their business objectives through the platform
- Establish and maintain strong relationships with clients and ensure their satisfaction and loyalty
- Proactively monitor client usage and identify opportunities for upselling or cross-selling additional products and services
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Communications, or related field
- 5+ years of experience in customer success or account management in the technology industry, specifically in the legal sector
- 2+ years of experience in legal and/or legal software
- Strong understanding of SaaS business models and software development lifecycles
- Ability to work independently in a remote environment with self-motivation and self-discipline
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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