Enrollment Specialist I

Remote Jobs; Wisconsin; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading employee benefits firm is seeking a motivated individual to manage participant accounts and support administrative tasks. The ideal candidate will have at least one year of experience in a related role and strong communication abilities. This position offers flexible scheduling, a collaborative environment, and opportunities for professional growth within Wisconsin. Remote work potential is available.

Benefits

Competitive compensation and benefits package

Opportunities for personal and professional growth

Flexible scheduling to support work-life balance

Qualifications

• Minimum one year of experience in an enrollment or administrative role supporting customers.
• Strong attention to detail and organizational skills needed.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Manage and maintain updates to participant accounts.
• Process Health Savings Account customer documentation.
• Respond to incoming inquiries from other departments.

Skills

Strong verbal and written communication skills

Attention to detail

Organizational skills

Basic proficiency with Microsoft Excel

Computer proficiency in Windows applications

Education

Associate degree in Business or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Responsibilities

• Manage and maintain updates to participant accounts, including enrollment, renewal, termination, and Benefits Card maintenance
• Process Health Savings Account customer identification program documentation, account closures, and transfers
• Complete system data entry for new clients in various services
• Respond to incoming inquiries and tasks from other departments in a timely and professional manner
• Maintain and manage the CRM database, documenting interactions and actions in compliance with departmental standards

Qualifications

• Associate degree in Business or related field, or two years of relevant work experience
• Minimum one year of experience in an enrollment or administrative role supporting customers in a professional office
• Strong verbal and written communication skills with proper grammar and business acumen
• Strong attention to detail and organizational skills, with the ability to multi-task in a fast-paced environment
• Computer proficiency in Windows applications and basic proficiency with Microsoft Excel, Word, and Outlook

Preferred Qualifications

• Intermediate proficiency with Microsoft Excel
• Previous experience in Benefits Administration or the health insurance industry
• Knowledge of COBRA and tax-advantaged benefit programs

Benefits

• Competitive compensation and benefits package, including employee-ownership
• Opportunities for personal and professional growth
• Flexible scheduling to encourage and support a healthy work-life balance
• Friendly, collaborative team environment
• Potential for remote work within Wisconsin locations

#EmployeeBenefits #CareerOpportunity #FlexibleScheduling #ProfessionalGrowth #TeamEnvironment

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