Customer Support jobs in Canada

Eva Lee & Associates is seeking a professional, detail-oriented Customer Service Associate to serve as the first point of contact for clients while providing administrative and clerical support to ensure efficient daily operations. The ideal candidate is customer-focused, organized, and able to manage multiple priorities while maintaining accuracy, professionalism, and confidentiality.

• Serve as a welcoming and professional first point of contact for clients, visitors, and callers.
• Answer and route incoming phone calls, emails, and correspondence promptly and courteously.
• Address client inquiries, provide information, and ensure timely follow-up or escalation as needed.
• Maintain a positive, professional front desk environment.
• Manage calendars, schedule meetings, coordinate appointments, and arrange travel as required.
• Prepare, format, and proofread documents, reports, presentations, and other materials.
• Maintain accurate physical and digital filing systems to ensure efficient document access.
• Monitor and order office supplies; assist with general office inventory management.

• Support internal team members with administrative tasks and coordination as needed.
• Assist with onboarding new employees, including workstation setup and orientation materials.
• Enter, update, and maintain accurate data within company systems and databases.
• Assist in preparing reports, spreadsheets, and summaries for management review.

Handle sensitive and confidential information with discretion and professionalism.

• High school diploma or equivalent; associate or bachelor's degree preferred.
• 1-3 years of customer service, front desk, or administrative experience. ...