Customer Service Rep (CCA) (Full Time) - Orleans, ON

SmarterCMS602DV; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading healthcare company in Ottawa is seeking a Customer Service Representative to coordinate calls and provide administrative support. The successful candidate will handle customer orders and inquiries while contributing to sales targets. Ideal candidates should have a high school diploma and two years of customer service experience. This full-time role offers Monday to Friday hours from 8:00 a.m. to 5:00 p.m. Join a dedicated team focusing on enhancing client-focused programs.

Qualifications

• 2 years of customer service experience with a proven ability to manage relationships.
• Commitment to safety is essential.
• Must maintain knowledge of home care sales.

Responsibilities

• Coordinate telephone calls and provide administrative support.
• Receive and process customer orders by telephone.
• Handle product inquiries and questions.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Computer skills

Education

High school diploma

Job description

At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.

Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.

For more information about the company and its products and services, please visit www.linde.com

At Medigas, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Customer Service Rep (CCA) (Full Time) - Orleans, ON

Medigas is currently recruiting for a Customer Service Representative. This is a permanent, full-time position located in Moncton, NB.

The person in this position is responsible for coordinating telephone calls and providing administrative support to the office. This includes receiving and processing customer orders by telephone with or without appointment. Handle product inquiries and questions as well as store sales.

The successful candidate will help support the team in achieving a targeted sales budget. Hours are Monday to Friday, 8:00 a.m. to 5:00 p.m.

Qualifications

• High school diploma
• 2 years of customer service experience with a proven ability to manage relationships with existing and new customers is an asset
• Excellent communication, interpersonal and organizational skills
• Computer skills an asset
• Commitment to safety is essential
• Must have proven ability to manage relationships with existing and new customers as well as maintain knowledge of growth and development areas of home care sales

Linde has an extensive background check process which may include but is not limited to, a criminal background review, references and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.