Customer Support-Jobs in United States

Is this job for you

Do you believe in putting the customer first

Are you a team player and do you have an incredible sense of leadership

Are you motivated by achievement goals

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

• Reporting to the Store Manager the General Sales Manager will have the following responsibilities :
• Maintain excellence in store merchandising detail and customer service
• Conduct hiring scheduling and training of the sales team
• Develop employees through goal setting coaching and formal performance appraisals
• Implement all sales programs
• Increase delivered sales Closing Ratio and Return On Customer
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Understand implement maintain and ensure compliance with all Brick Group policies and procedures
• Community involvement

• High school diploma or equivalent; post secondary education an asset
• 2 or more years of customer service or sales experience
• Previous retail Supervisory or Senior Associate experience an asset
• Proven track record in customer service operations and merchandising
• Excellent verbal and written communication skills
• Highly developed problem solving skills
• Good time management skills and work ethic
• The ability to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work any shift including evenings and weekends as required

• A flexible and comprehensive benefits package including Health Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to

Required Experience :

Manager

Key Skills

Business Development,Customer Relations,General Managements,Revenue Growth,Product Knowledge,Account Management,CRM,Client Relationships,Internet,Sales Activities,Trade shows,Product Line,Sales Floor,Sales Goals,Sales Process

Employment Type : Full-Time

Department / Functional Area : Retail Management

Experience : years

Vacancy : 1