Customer Support jobs in Canada

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

The salary range for this role is $20 to $22 per hour.* This position is also eligible for incentive pay based on performance.

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

At Aaron’s, Being a Sales Manager Can Be a Building Block In The Career You’ve Always Wanted To Create For Yourself. Here’s One Possible Path With Us:

• Sales Manager > Customer Accounts Manager > General Manager

• Strong interpersonal skills
• Leadership skills
• An aptitude for marketing
• The desire to make a difference for our customers.

• Build long-lasting customer and vendor relationships.
• Set sales goals and drive new business with marketing strategies.
• Assist General Manager with operational functions.
• Assist with deliveries in the event a driver is not available.

• Age: 21 years old (18 in Canada)
• HS diploma or equivalent preferred.
• Two years of college or previous management experience preferred.
• Valid state Driver’s License and must meet DOT requirements for certification (U.S.)
• Flexible schedule with availability between 8 am to 9 pm.
• Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly.

• Paid time off, including vacation days, sick days, and holidays.
• Medical, dental, and vision insurance.
• 401(k) plan with contribution matching.

Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Benefits vary based on FT and PT employment status.

At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout Canada and the United States. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is committed to creating a diverse and inclusive work environment where team members’ differences are celebrated. All qualified applicants will receive equal consideration for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, sex (including pregnancy and breastfeeding), sexual orientation or any other ground protected under applicable human rights legislation. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

Aaron’s is an Equal Opportunity Employer.