Remote Mid-Market Contact Center Account Executive

Zoom; Canada; Hybrid; CAD 119,000 - 261,000; Full time

Job summary

A leading communication solutions provider is looking for Account Executives with specialized experience in Contact Center sales to support direct sales teams. Responsibilities include qualifying leads, managing proposals, and developing strategies to enhance sales. A strong background in telephony sales, training, and CRM tools is essential. The salary range starts at $119,000 and can go up to $261,000, considering various factors. The role supports hybrid working arrangements.

Responsibilities

• Qualifying leads and perform needs assessment, engaging technical resources.
• Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews.
• Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close.
• Developing and maintaining business within existing accounts, managing complex sales situations and campaigns.
• Partnering with sales Account Executives to upsell current customers.
• Developing go to market co-sell strategy.
• Working strategically with management to deliver forecasts and identify trending opportunities.

Skills

Experience in Telephony Contact Center Sales

Experience leading others with product/services training

Experience utilizing Customer Relationship Management (CRM) tool

Job description

A leading communication solutions provider is looking for Account Executives with specialized experience in Contact Center sales to support direct sales teams. Responsibilities include qualifying leads, managing proposals, and developing strategies to enhance sales. A strong background in telephony sales, training, and CRM tools is essential. The salary range starts at $119,000 and can go up to $261,000, considering various factors. The role supports hybrid working arrangements.