Customer Care Representative jobs in Canada

As a Counter Inside Sales, a customer-facing role, you'll support clients with rentals and sales of equipment such as forklifts, telehandlers, material lifts, generators, and other construction-related tools. You’ll work directly at the front counter and over the phone, helping contractors, industrial clients, and walk-in customers find the right equipment for their needs. The position includes a salary of $55,000 - $70,000 along with other perks!

Our client is a growing aerial and industrial equipment rental company, serving the Golden Horseshoe region out of Hamilton, ON. The company is in a stage of growth, growing ~20% yearly and specializes in the rental and sale of Aerial and Industrial equipment. As the only independent equipment rental business in the Niagara area, they also offer rental equipment in the maintenance, automotive, welding and electrical contractor industries. The company boasts a team atmosphere where employees are encouraged to collaborate in order to deliver the first-class customer service that sets them apart from competitors.

• Branch office - St Catharines, ON
• This is a work-from-office / inside counter sales role

• Aerial & Industrial Equipment Rental
• Aerial & Industrial Equipment Sales (New & Used)
• Full-line Industrial Sales (Ladders, Abrasives, Safety Supplies, Cutting Tools etc.)

You will be selling to Electrical Contractors, HVAC Contractors, Multi-trade Contractors, General Contractors, Industrial Contractors, and Industrial Plants.

• The average order value is $500 - $10,000
• The average sales cycle is 1 – 7 days

• 50% Account Management
• 25% Prospecting – leads supplied
• 25% Customer Service / Support

• No Overnight Travel

• Salary $55,000 - $70,000
• Partial Health Benefits
• RSP Matching
• Laptop
• Cell Phone
• Company Social Events/Outings

• 30-day training period - close contact with manager, shadowing, mentoring.
• 60-day ramp-up period to full productivity

• 2+ years of B2B business development experience
• Must have a genuine interest in the Aerial & Industrial Equipment Industry
• Industrial Equipment experience is a plus

• Post-secondary, or professional experience equivalent

• Computer
• CRM (Hubspot)
• Attention to detail
• Mathematically competent

• Above-average income earning potential
• Career advancement opportunities
• Team culture – respect-driven workplace

Just Sales Jobs sources and places Top Sales Talent from Toronto to Kitchener/Waterloo and Cities in between. We use Artificial Intelligence and Machine Learning technologies along with a proven hiring methodology to identify Top Sales Talent. Just Sales Jobs has earned a reputation as the best recruitment agency in Ontario. We source and place for Sales Positions between Toronto and Kitchener/Waterloo, and cities in between. Sales positions we hire for include Vice President of Sales, National Sales Director, Sales Director, Director of Sales, Regional Sales Manager, Territory Sales Manager, Sales Manager, Vice President Business Development, Business Development, Business Development Director, Business Development Representative, Business Development Manager, Business Development Officer, Sales Representative, Senior Sales Representative, Sales Development Representative, Account Manager, Account Executive, Senior Account Manager, Telemarketer, Inside Sales, Outside Sales, Door to Door Sales.

Our client is an equal opportunity employer committed to creating a diverse inclusive, barrier-free workplace. They strive to provide a safe, healthy and respectful workplace where individuals are valued for their contributions. Our client encourages applications from women, aboriginal peoples, members of visible minorities, and persons with disabilities. Our client is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at toptalent@justsalesjobs.ca. We thank all applicants in advance for their interest however, only those candidates under consideration will be contacted.