Customer Service Representative

U-Haul; Fredericton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading moving and storage company in Fredericton is seeking a Customer Service Representative. This role involves assisting customers with products, managing rentals, and performing equipment inspections. Candidates should possess a valid driver's license and be able to handle physical demands. Comprehensive training and benefits are provided, along with opportunities for career advancement.

Benefits

Hiring bonus

Comprehensive benefit package

Valuable on-the-job training

Qualifications

• Valid driver’s license with a good driving record.
• Willingness to work in a moderately hazardous environment.
• Capability to lift equipment weighing at least 50 lbs.

Responsibilities

• Assist customers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology for rentals.
• Perform equipment inspections and maintenance.

Skills

Customer service experience

Ability to handle physical demands

Flexible hours

Education

High school diploma or equivalent

Job description

Why consider this job opportunity

• Immediate pay upon starting with a hands-on working interview
• Hiring bonus of $100 and an additional $300 cash bonus upon completing training
• Opportunities for career advancement and stability within the organization
• Comprehensive benefit package, including paid holidays, vacation, and wellness programs
• Valuable on-the-job training and certifications offered
• Discounts available on various products and services, enhancing employee benefits

What to Expect (Job Responsibilities)

• Assist customers with U-Haul products and services both inside and outside the center
• Utilize smartphone-based U-Scan technology for managing rentals and inventory
• Perform equipment inspections and maintenance, including checking fluid levels
• Prepare rental invoices and process returned equipment
• Participate in ongoing education through U-Haul University

What is Required (Qualifications)

• Valid driver’s license with a good driving record
• High school diploma or equivalent
• Ability to handle physical demands, including lifting equipment weighing at least 50 lbs
• Willingness to work in a moderately hazardous environment with safety precautions
• Capability to work flexible hours, including weekends and holidays

How to Stand Out (Preferred Qualifications)

• Experience in customer service or retail environments
• Familiarity with U-Haul products and services
• Ability to operate a forklift (certification offered upon employment)
• Experience with vehicle maintenance or inspections
• Interest in ongoing personal and professional development

#MovingServices #CustomerService #CareerGrowth #TrainingProvided #EmployeeBenefits

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