Computer jobs in Canada
Customer Service / Tech Support Rep – Tech Products (Night Shift, Remote)
Concentrix
Data Developer (1 year contract/1 year secondment)
Canadian Imperial Bank of Commerce
Remote Online Consumer Research Panelist (Part-Time) - Data Entry Clerk Welcome
ApexFocusGroup
Remote Online Consumer Research Panelist (Part-Time) - Data Entry Clerk Welcome
ApexFocusGroup
Sign Maintainer 3 / Winter Control Operator
City of Guelph
Discover more opportunities than anywhere else. Find more jobs nowCustomer Service / Tech Support Rep – Tech Products (Night Shift, Remote)
Concentrix
Remote Customer Service & Tech Support Specialist
Concentrix
Connect with headhunters to apply for similar jobsSenior Claims Adjudicator
Sun Life Financial
Customer Service / Tech Support Rep – Tech Products (Night Shift, Remote)
Concentrix
restaurant manager
Government of Canada - Central
Continuing Care Coordinator - Continuing Care
Nova Scotia Health Authority
ServiceNow Technical Specialist
Kyndryl
Supervisor (Part Time) - CR1127
Carter's
Warehouse Handler
Mondelēz International
Endoscope Technician I - OCI
Olympus Corporation of the Americas
Procurement Student
PCL Construction
Remote Online Consumer Research Panelist (Part-Time) - Data Entry Clerk Welcome
ApexFocusGroup
Customer Service / Tech Support Rep – Tech Products (Night Shift, Remote)
Concentrix
Customer Service & Tech Support Rep
Job summary
A leading customer service provider is looking for candidates to provide remote customer support with a flexible evening shift. The role involves resolving technical issues and ensuring exceptional customer experiences. Required qualifications include a high school diploma and at least one year of customer service experience. Ideal candidates will have strong problem-solving skills and the ability to work in a fast-paced environment. Comprehensive benefits, including medical and paid training, are offered in a supportive work culture.
Benefits
Qualifications
- Minimum 1 year of customer service experience.
- Proficiency in fast-paced multi-tasking and strong computer navigation skills.
- Ability to work an evening or overnight schedule.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Resolve technical issues related to hardware, software, and client products.
- Track, document, and retrieve information in databases.
- Maintain broad knowledge of client products, such as smartphones and computers.
- Deliver exceptional customer experiences with a positive attitude.
Skills
Education
- Salary up to $21.49/hr, plus performance-based incentives
- Opportunity for career advancement and growth within the organization
- Work-from-home convenience with a flexible night shift schedule
- Comprehensive benefits including medical, dental, and vision insurance
- Paid training and mentorship programs to support your career journey
- Inclusive company culture with networking opportunities and wellness programs
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Maintain broad knowledge of client products, such as smartphones and computers
- Deliver exceptional customer experiences with a positive attitude
- Minimum 1 year of customer service experience
- High school diploma or GED
- Ability to work an evening or overnight schedule
- Strong problem-solving skills with the ability to ask probing questions
- Proficiency in fast-paced multi-tasking and strong computer navigation skills
- Technical support experience preferred
- Eagerness to learn new technologies
- A quiet, distraction-free environment to work from at home
- Familiarity with iOS and/or MacOS or comparable technology
#wfh #CustomerService #TechSupport #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.