Endoscope Technician I - OCI

Olympus Corporation of the Americas; Richmond Hill; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading medical technology company is seeking an Endoscope Technician I in Richmond Hill, Ontario. This role is responsible for evaluating, troubleshooting, assembling, and repairing medical products. The ideal candidate has a high school diploma and up to 1 year of technical repair experience, with strong attention to detail and customer focus. Competitive salaries, bonuses, and benefits including medical coverage and paid time off are offered.

Benefits

Competitive salaries

Annual bonus

Medical benefits and pension plan

Generous paid vacation and sick time

Paid parental leave and adoption assistance

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 0–1 year experience doing technical repairs in a related field is required.
• Ability to read, write, understand, and speak English is required.

Responsibilities

• Perform inspections and estimations of customer products for repairs.
• Use hand tools and test equipment for repairs and maintenance.
• Maintain accurate service records electronically and manually.

Skills

Technical repairs

Attention to detail

Customer focus

Basic computer skills

Education

High School Diploma or equivalent

Community college graduate in technology

Tools

Microsoft Office (Word, Excel)

Job description

Job Description

The Endoscope Technician I ensures the safety of all Olympus products that are repaired by strictly following established processes and procedures under the direction of the Repair Supervisor. The incumbent evaluates, troubleshoots, disassembles, assembles, repairs and inspects endoscopes, electronics, or microscopy products to meet company product standards and ensure full and proper functioning of the repaired product.

Responsibilities

• Performs inspections and estimations of customer products received for repairs and troubleshooting.
• Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly of the product.
• Completes and maintains accurate service records electronically using the prescribed database and manually.
• Ensures that safe work practices are employed by observing guidelines established and enforced by Olympus.
• Maintains confidentiality of documents and processes.
• Maintains a clean, well-organized work environment at all times.
• May also be involved in mixing of glue, data recording, calibration, and cleaning of common areas.
• Follows established procedures on routine work according to Olympus online repair manuals.
• May be required to rotate through different parts of the repair department to ensure proper understanding of the products and the different repairs and inspection techniques.
• Meets or exceeds repair and quality standard times.
• Applies acquired skills related to the repair and service of endoscopes, electronics, or microscopes products.
• Actively participates and trains in the quality systems, quality improvement and "5S" programs as directed by management.
• Performs all other related duties as assigned.

Qualifications

• High School Diploma or equivalent is required. A community college graduate (1-2 year program) with a technology concentration is preferred.
• Minimum of 0–1 year experience doing technical repairs required, preferably in the medical or health care industry.
• Ability to read, write, understand, and speak English is required. Bilingual French is an asset.
• Ability to read and follow manuals, work instructions, job standards and related information required.
• Demonstrated ability to maintain established key performance levels of quality and productivity required.
• Must be customer focused with high attention to detail and urgency to meet and exceed expectations.
• Proficiency in basic computer skills using Microsoft Office (Word, Excel, etc.).
• Expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.
• Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids. OCI requires that all employees working in areas that may be exposed to this risk, either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine, please seek medical advice before taking this vaccine.

Benefits

• Competitive salaries, annual bonus
• Com medical benefits and pension plan
• Generous Paid Vacation and Sick Time
• Paid Parental Leave and Adoption Assistance

Equal Employment Opportunity – EEO

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed, age, sex, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

Contact and Application Details

Eligible candidates may apply through the Olympus Careers website. This position is located in Ontario, Richmond Hill and requires onsite work.

Posting Notes

Canada (CA) | Ontario (CA-ON) | Richmond Hill | Manufacturing & Repair