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Training Program Manager
Job summary
A leading software solutions company is seeking a Training Program Manager based in Abu Dhabi, UAE. You will develop and manage competency development programs for clients in the Middle East and Africa, ensuring alignment with business objectives. Ideal candidates have a Bachelor's degree and proven management experience in the software industry, along with strong project management and communication skills. This role involves significant interaction with stakeholders and a focus on continuous improvement and customer satisfaction.
Qualifications
- Proven experience in a management or similar role preferably in the software industry.
- Ability to manage multiple initiatives simultaneously.
- Exceptional communication and presentation skills for diverse audiences.
Responsibilities
- Develop and execute a strategic regional plan for software competency development.
- Establish relationships with key customer stakeholders.
- Support Sales organizations in integrating competency development.
Skills
Education
As a Training Program Manager you will be responsible for developing implementing and managing comprehensive competency development programs for AspenTechs software solutions in the Middle East and Africa. You will work closely with crossfunctional teams including Sales Customer Support Customer Success Managers and subject matter experts to design and execute programs for customers. Your primary focus will be on ensuring that our competency development programs are effective at supporting AspenTechs business objectives. This position is based in Abu Dhabi UAE (other Middle East locations may be available).
- Develop and execute a strategic regional plan to support the successful adoption and utilization of AspenTech software solutions via competency development programs.
- Establish and maintain strong relationships with key stakeholders at customers to ensure competency development programs align with their business goals and objectives.
- Travel to conduct business with customers face to face at their site.
- Project manage the delivery of competency development programs with customers.
- Support Sales organisations to incorporate competency development within account plans to drive solution adoption.
- Promote AspenTech University offerings with companies and within AspenTech.
- Suggest ways to improve our competency program penetration in the region based on interactions with customers.
- Coordinate crossfunctionally to achieve high levels of customer satisfaction.
- Stay updated on regional and global industry trends best practices and advancements in software technology to enhance the quality and relevance of our programs.
- Identify and execute collaboration engagements with academic institutions and government bodies.
- Proactively drive achievement of regional revenue targets and key performance indicators.
- Participate in other business improvement projects and assignments as required.
- Bachelors degree in a relevant field such as Engineering Business Science or Mathematics.
- Proven experience in a management or similar role preferably in the software industry.
- Excellent project management skills with the ability to manage multiple initiatives simultaneously.
- Exceptional communication and presentation skills both written and verbal. Ability to communicate effectively with technical staff up to CLevel leadership.
- Demonstrated ability to collaborate effectively with crossfunctional teams and stakeholders at all levels.
- Analytical mindset with the ability to measure training effectiveness and make datadriven decisions.
- Selfmotivated and proactive with a passion for continuous learning and professional development.
- Knowledge and experience in the process industry a plus.
Manager
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.