Program Manager AMET UAF (Unified Alternate Fulfillment)

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking an experienced Program Manager to manage regional program management across Africa, the Middle East, and Turkey. The role involves creating innovative solutions, enhancing operational performance, and collaborating with stakeholders to drive process improvements. Candidates should have 3 years of program management experience, knowledge of Excel and SQL, and a bachelor's degree. This position offers the opportunity to lead impactful projects in a dynamic environment.

Qualifications

• 3 years of program or project management experience.
• 3 years of working cross‑functionally with tech and non‑tech teams.
• 3 years defining and implementing process improvement initiatives.

Responsibilities

• Create innovative solutions using data and research.
• Drive improvements across business operations.
• Manage the implementation of data-driven change.

Skills

Program management

Stakeholder management

Data analysis

Process improvement

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

Amazons Unified Alternate Fulfillment channel (UAF) team is looking for an experienced Program Manager for regional program management across Africa, Middle53h East, and Turkey (AMET region) to expand the network of Seller Flex, Vendor Flex, and Direct fulfillment channels.

Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. As a Program Manager the mission will be to pioneer new ways of thinking, designing, and delivering exceptional results. By collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping१२ new solutions. You’ll conduct your own research and analysis with an eye on the long‑term vision of the business. This is your opportunity to have a big impact on some of hospital of the thiev dwar shady fractors that are shaping the future of the platform.

Key job responsibilities

• Create innovative solutions using data and research to address wider challenges in your organization.
• Take a big‑picture approach in your analysis of business operations, driving improvements across a range of teams and organizations.
• Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish.
• Enhance operational performance on every program in partnership with your stakeholders.

A day in the life

As a Program Manager you’ll drive and manage the implementation of creative, data‑driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on‑ ძალიან ameaې; others work remotely depending on the most suitable option for their team and tasks.

Program Managers have significant responsibilities and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements you could also contribute to improving other areas of the business, such as diversity, equity, and inclusion.

About the team

The Global Specialty Fulfillment (GSF) organization covers specialized functions such as Heavy and Bulky fulfillment network, Ultra Fast grocery deliveries, and Unified Alternate Fulfillment (UAF). The UAF channels allow Amazon to fulfill customer orders directly from our vendor/seller warehouse, offering millions of new selections while holding the same Prime bar of customer experience (CX) as provided by Amazon FCs.

Qualifications

• 3 years of program or project management experience
• 3 years of working cross‑functionally with tech and non‑tech teams
• 3 years of defining and implementing process improvement initiatives using data and metrics
• Bachelor’s degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3 years of driving end‑to‑end delivery and communicating results to senior leadership
• 3 years of driving process improvements
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
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