Shift Manager jobs in United Arab Emirates

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• Guest Service Management:
  • Ensure a welcoming, friendly, and professional atmosphere in the Lobby Lounge.
  • Address and resolve guest complaints, concerns, and special requests promptly.
  • Maintain high service standards to exceed guest expectations.
  • Coordinate with other departments (e.g., kitchen, housekeeping) to fulfill guest needs.
• Team Supervision:
  • Assist in managing lounge staff, including waitstaff, bartenders, and hosts.
  • Train, mentor, and provide feedback to team members to enhance performance.
  • Assign and review daily duties, ensuring adequate staff coverage during peak hours.
  • Conduct performance appraisals and assist with hiring processes as needed.
• Operational Efficiency:
  • Oversee daily operations, ensuring the lounge is clean, well-stocked, and organized.
  • Monitor inventory of beverages, food items, and supplies; place orders as required.
  • Ensure that health, safety, and hygiene standards are met at all times.
  • Monitor the use of equipment and the cleanliness of the lounge, ensuring it meets brand standards.

• You have 1-2 year of management experience in restaurants.
• You have superior verbal and written communication skills.
• You demonstrate extreme organization and attention to detail in a fast paced environment.
• Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
• Available weekends, evenings and holidays as needed
• Legally eligible to work in Canada