Front Office Supervisor - ME Dubai

Melia Hotels International S.A.(Meliá); Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking an experienced Front Office Manager. The ideal candidate will have experience in luxury hotel management and be fluent in English plus either Arabic, Russian, or Spanish. Responsibilities include managing guest check-ins and fostering a unique hotel experience. Join a company dedicated to equality and diversity in the workplace.

Benefits

My MeliáRewards

My MeliáBenefits

Qualifications

• Experience in a similar role with luxury background.
• High level of English and Arabic or Russian or Spanish.
• A friendly and sympathetic personality.
• Flexibility and motivation.

Responsibilities

• Representation of the Front Office Manager and Front Office Assistant Manager.
• Development and introduction of standards at the front office area.
• Check‑in/out and individual greeting and farewell of our guests.
• Close cooperation with all departments for a unique hotel experience.
• Professional presentation of our hotel through active guest contact.
• Advising guests on location, facilities and services offered.
• Ensuring quality standards.

Skills

Experience in luxury hotel management

High level of English

Knowledge of Arabic, Russian, or Spanish

Friendly personality

Flexibility and motivation

Job description

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉

Your Tasks:

• Representation of the Front Office Manager and Front Office Assistant Manager
• Development and introduction of standards at the front office area as well as the subsequent support of the front office team
• Check‑in / –out as well as the individual greeting and farewell of our guests
• Close cooperation with all departments for a unique hotel experience
• Professional presentation of our hotel through active, personal guest and customer contact
• Advising our guests on the location, facilities and the full range of services on offer
• Ensuring quality standards

What are we looking for:

• Experience in a similar role with luxury background
• High level of English and Arabic or Russian or Spanish
• A friendly and sympathetic personality
• Flexibility and motivation

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to all our collaborators, we make it possible.

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