Housekeeping Supervisor

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 80,000; Full time

Job summary

A global hospitality leader in Ras Al Khaimah is seeking a Housekeeping Supervisor to ensure the hotel's cleanliness and uphold high service standards. Responsibilities include allocating duties, inspecting rooms, and training staff. Candidates should have supervisory experience and a passion for guest service. This role offers the chance to work for a leading hospitality brand focused on exceptional guest experiences.

Qualifications

• Previous experience in a Housekeeping supervisory role.
• A successful track record of managing a team.
• Strong organizational and analytic skills.
• A passion for delivering exceptional levels of guest service.
• Preferred proficiency with computers and computer programs.

Responsibilities

• Allocate work duties to Team Members.
• Perform routine inspections of all check-out rooms.
• Report and follow up on maintenance defects.
• Manage and train Room Attendants to ensure performance standards.
• Provide excellent Guest service.

Skills

Team management

Organizational skills

Guest service

Analytic skills

Proficiency in Microsoft Office

Job description

Job Description

Housekeeping Supervisor

Job Number: HOT0BPJZ

Work Locations

Hampton by Hilton Marjan Island Marjan island Boulevard, Marjan Island Ras Al Khaimah TBD

What will I be doing?

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check-out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, storerooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

What are we looking for?

Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!