Lux Spa Supervisor: Guest Experience & Team Leadership

The First Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality management company in Dubai is seeking a Spa Supervisor to oversee daily operations, engage with guests, and support upselling strategies. The ideal candidate will have at least 2 years of experience in a similar role and possess strong knowledge of spa treatments and guest service standards. This role offers a dynamic work environment within an iconic hospitality landmark, providing ample growth opportunities.

Qualifications

• Minimum 2 years’ experience in a supervisory or senior therapist role in a luxury spa.
• Strong knowledge of spa treatments, product houses, and guest service standards.
• Professional spa therapy qualification required; management or training certifications are an advantage.

Responsibilities

• Supervise daily spa operations and ensure adherence to SOPs.
• Greet and engage with guests for a warm welcome.
• Support the delivery of personalized spa experiences.

Skills

Supervisory experience in luxury spa

Knowledge of spa treatments

Communication skills

Leadership skills

Ability to multitask

Understanding of spa KPIs

Education

Professional spa therapy qualification

Job description

A luxury hospitality management company in Dubai is seeking a Spa Supervisor to oversee daily operations, engage with guests, and support upselling strategies. The ideal candidate will have at least 2 years of experience in a similar role and possess strong knowledge of spa treatments and guest service standards. This role offers a dynamic work environment within an iconic hospitality landmark, providing ample growth opportunities.