lavori da Sales in località Singapore

PRIMARY RESPONSIBILITIES:

• Assist in drawing up marketing activities and creating/organizing promotional activities to promote the hotel’s products, services, facilities, and promotions.
• Assist in implementing Dusit graphic standards in guest collaterals, sales materials, and advertising to ensure alignment with corporate standards and validation by the Corporate Office.
• Support the sales department by developing sales tools such as presentation files, corporate gifts, multimedia tools, etc., to effectively communicate the hotel, its products, and brand.
• Develop and implement collateral and promotional materials for the hotel’s F&B outlets and actively promote these outlets in the market.
• Manage and update E-Newsletters, posters, flyers, banners, TV screens in guest rooms, and LCD screens in public areas.
• Develop and maintain customer relationship programs, including the Dusit Gold program.
• Seek partnerships and joint promotions with credit card companies, magazines, airlines, websites, mobile networks, and business associations.
• Build and maintain excellent relationships with business partners, sponsors, and guests.
• Represent the hotel in internal and external functions and events.
• Conduct marketing surveys for all F&B outlets and compile reports with marketing suggestions.
• Analyze and evaluate promotional and advertising activities and marketing performance.
• Manage the hotel’s database, including gathering new potentials, maintaining existing contacts, and developing email marketing strategies.
• Oversee the music selection in the hotel’s public areas.

Administration:

• Develop and oversee marketing plans, promotions, and website marketing, considering local requirements, market needs, competition, trends, costs, and hotel offerings.
• Conduct marketing analysis for hotel rooms, restaurant promotions, and hotel products.

Training and Human Resources:

• Support the hotel’s image through marketing efforts.
• Assist other departments in enhancing marketing information systems.
• Develop and conduct formal training on marketing products for staff as needed.
• Ensure a workplace free of discrimination, harassment, and victimization, and handle related complaints promptly and confidentially.
• Promote respect and sensitivity towards all cultural groups among staff and guests.
• Address issues that may cause cross-cultural conflicts or misunderstandings.

Technical Responsibilities:

• Stay updated on current marketing trends and developments.
• Interpret, adapt, and apply marketing guidelines and procedures.
• Possess strong interpersonal and communication skills to work effectively with diverse groups.
• Skills in marketing and sales analysis, policy formulation, and strategy development.
• Understand business practices and procedures.

Commercial Responsibilities:

• Attend to specific guest marketing needs as required.
• Interact with clients, suppliers, competitors, and community members as directed by the Director of Marketing Communications.

Others:

• Engage in continuous learning through personal development plans (IDP).
• Perform any other duties assigned by superiors.

Accountabilities:

• Represent Dusit’s brand and values consistently, fostering relationships and delivering exceptional guest experiences rooted in Thai graciousness.

Company’s Culture:

• Communicate and embody the company’s vision, mission, and values, leading by example and cascading this culture to subordinates – “Proud to belong and to contribute”.

CONFIDENTIALITY:

• Maintain confidentiality and secure storage of all intellectual property and databases, adhering to company policies. Protect hotel, customer, and staff information during and after employment.

JOB REQUIREMENTS:

• Bachelor’s degree in Public Relations, Mass Communication, or relevant discipline.
• 1-2 years of relevant experience in a similar role.
• Strong media and social connection skills.
• Positive attitude towards challenges and a drive to excel.
• Proficient in written and spoken English.