Marketing Executive

Dusit Doha Hotel | Dusit Hotel & Suites - Doha; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hotel in Abu Dhabi is seeking a Marketing Coordinator to assist in promotional activities, develop marketing strategies, and maintain excellent relationships with business partners. The ideal candidate will have a Bachelor's degree in Public Relations or Mass Communication and 1-2 years of experience in a similar role. Strong communication and interpersonal skills are essential for success in this dynamic environment.

Qualifications

• 1-2 years of relevant experience in a similar role.
• Proficient in written and spoken English.

Responsibilities

• Assist in drawing up marketing activities and organizing promotions.
• Develop and implement collateral and promotional materials.
• Manage and update E-Newsletters and promotional materials.

Skills

Interpersonal Skills

Communication Skills

Marketing Analysis

Sales Strategy Development

Education

Bachelor’s degree in Public Relations

Bachelor’s degree in Mass Communication

Job description

Job Description

PRIMARY RESPONSIBILITIES:

• Assist in drawing up marketing activities and creating/organizing promotional activities to promote the hotel’s products, services, facilities, and promotions.
• Assist in implementing Dusit graphic standards in guest collaterals, sales materials, and advertising to ensure alignment with corporate standards and validation by the Corporate Office.
• Support the sales department by developing sales tools such as presentation files, corporate gifts, multimedia tools, etc., to effectively communicate the hotel, its products, and brand.
• Develop and implement collateral and promotional materials for the hotel’s F&B outlets and actively promote these outlets in the market.
• Manage and update E-Newsletters, posters, flyers, banners, TV screens in guest rooms, and LCD screens in public areas.
• Develop and maintain customer relationship programs, including the Dusit Gold program.
• Seek partnerships and joint promotions with credit card companies, magazines, airlines, websites, mobile networks, and business associations.
• Build and maintain excellent relationships with business partners, sponsors, and guests.
• Represent the hotel in internal and external functions and events.
• Conduct marketing surveys for all F&B outlets and compile reports with marketing suggestions.
• Analyze and evaluate promotional and advertising activities and marketing performance.
• Manage the hotel’s database, including gathering new potentials, maintaining existing contacts, and developing email marketing strategies.
• Oversee the music selection in the hotel’s public areas.

Administration:

• Develop and oversee marketing plans, promotions, and website marketing, considering local requirements, market needs, competition, trends, costs, and hotel offerings.
• Conduct marketing analysis for hotel rooms, restaurant promotions, and hotel products.

Training and Human Resources:

• Support the hotel’s image through marketing efforts.
• Assist other departments in enhancing marketing information systems.
• Develop and conduct formal training on marketing products for staff as needed.
• Ensure a workplace free of discrimination, harassment, and victimization, and handle related complaints promptly and confidentially.
• Promote respect and sensitivity towards all cultural groups among staff and guests.
• Address issues that may cause cross-cultural conflicts or misunderstandings.

Technical Responsibilities:

• Stay updated on current marketing trends and developments.
• Interpret, adapt, and apply marketing guidelines and procedures.
• Possess strong interpersonal and communication skills to work effectively with diverse groups.
• Skills in marketing and sales analysis, policy formulation, and strategy development.
• Understand business practices and procedures.

Commercial Responsibilities:

• Attend to specific guest marketing needs as required.
• Interact with clients, suppliers, competitors, and community members as directed by the Director of Marketing Communications.

Others:

• Engage in continuous learning through personal development plans (IDP).
• Perform any other duties assigned by superiors.

Accountabilities:

• Represent Dusit’s brand and values consistently, fostering relationships and delivering exceptional guest experiences rooted in Thai graciousness.

Company’s Culture:

• Communicate and embody the company’s vision, mission, and values, leading by example and cascading this culture to subordinates – “Proud to belong and to contribute”.

CONFIDENTIALITY:

• Maintain confidentiality and secure storage of all intellectual property and databases, adhering to company policies. Protect hotel, customer, and staff information during and after employment.

JOB REQUIREMENTS:

• Bachelor’s degree in Public Relations, Mass Communication, or relevant discipline.
• 1-2 years of relevant experience in a similar role.
• Strong media and social connection skills.
• Positive attitude towards challenges and a drive to excel.
• Proficient in written and spoken English.