Residential Concierge jobs in United Arab Emirates

Job summary

A luxury hotel chain is seeking a Guest Services Associate to provide exceptional hospitality at their resort in Dubai. The ideal candidate will have at least 1 year of experience in a similar role, excellent interpersonal and communication skills, and a professional appearance. Responsibilities include welcoming guests, managing luggage, and providing information on hotel amenities and services. Competitive compensation and benefits are offered.

Benefits

Qualifications

• Minimum 1 year of experience in a similar role.
• Good interpersonal skills.
• Good communication skills.
• Very presentable and well groomed.
• Very attentive and able to think on his feet.
• Extremely agile, able to work quickly and efficiently.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Escort guests to rooms.
• Open doors and assist guests/visitors entering and leaving property.
• Inform guests of property amenities, services, hours of operation, and local attractions.
• Identify and explain room features to guests.
• Transport guest luggage to and from rooms.
• Assist with luggage storage and retrieval.
• Arrange transportation for guests.
• Communicate parking procedures to guests.
• Follow all company and safety/security policies and procedures.
• Ensure uniform and personal appearance are clean and professional.