Residence Concierge: Elevate Guest Experience in Dubai

Dorchester Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality group in Dubai is seeking a Residence Concierge to enhance the guest experience through exceptional service. The ideal candidate will possess strong communication skills, empathy, and previous experience in a similar role. Responsibilities include overseeing the lobby operations, greeting residents, and ensuring the highest standards of service. This position promises a rewarding career with extensive development opportunities and competitive benefits.

Benefits

Competitive Salary Package

World-class Development Opportunities

Complimentary stays at sister hotels

50% off at sister hotel bars and restaurants

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation to work

Uniform provided with complimentary laundry

Service Charge

Qualifications

• Ability to manage multiple relationships and tasks.
• Good communication skills with other departments.
• Comfortable communicating in English and other languages.

Responsibilities

• Create and promote the Dorchester Collection culture and values.
• Greet residents and visitors, ensuring a welcoming experience.
• Oversee front-of-house operations of the Residence Lobby.
• Motivate and supervise the team, planning their daily assignments.

Skills

High empathy

Resilience

Guest-centricity

Problem-solving

Communication

Education

Previous experience as Residence Concierge / Guest Service Agent

Job description

A prestigious hospitality group in Dubai is seeking a Residence Concierge to enhance the guest experience through exceptional service. The ideal candidate will possess strong communication skills, empathy, and previous experience in a similar role. Responsibilities include overseeing the lobby operations, greeting residents, and ensuring the highest standards of service. This position promises a rewarding career with extensive development opportunities and competitive benefits.