Quality Control Analyst jobs in United Arab Emirates

Description

Work Arrangement: This role is categorized as on-site. This means the successful candidate is expected to report to the regional parts distribution centre full time. Your Role: Quality Supervisor What You'll Do: - Lead the QA team of 6 office and floor contract staff, including hiring, training, guidance, performance evaluation, individual development, and ensuring alignment with MEDC strategic priorities. - Set and exceed targets for the Quality team, focusing on high BIQ scores for GMS compliance. - Liaise with parts suppliers, regional, and global technical teams; raise and follow up on quality concerns with external partners. - Implement robust quality processes to ensure quality is built into every operational activity. - Maintain strong dealer communication through visits and ensure agile responsiveness to claims. - Monitor, track, and analyze errors, providing detailed reports to operations. - Supervise salaried staff for quality inspection of materials. - Ensure timely processing of dealer claims with thorough investigations. - Coordinate with the finance department for claim payments and supplier deliveries. - Collaborate with Operations to identify and eliminate root causes of errors using problem-solving techniques. - Handle administrative tasks for the Operations department. - Ensure effective implementation of the Global Manufacturing System (GMS) by partnering with the Warehouse leadership team. - Work with Operations, Finance, and Area Aftersales Team on dealer inquiries. - Automate and review team priorities to reduce waste in the department. Key Responsibilities: Warehouse Quality Local - Oversee processes to ensure parts quality issues are checked during inbound to prevent bad stock. - Ensure all claims are processed with full investigations and develop strategies to meet global quality targets. - Inspect outbound shipments based on claim patterns. - Ensure QA procedures are followed by all team members. - Optimize and track inspection spend through smart processes. - Supervise floor activities, audit processes, and ensure proper storage and documentation. - Monitor employee error rates and assist in corrective actions. - Lead 5S workplace organization. - Document and dispose of QA scraps as per agreed processes. - Create Financial Support Requests (FSRs) for dealer payoffs. - Support field staff on quality concerns. - Coordinate all dealer communication related to Quality. - Complete calls/visits for key dealers/suppliers. Warehouse Quality Regional (5%) - Collaborate with regional SMEs on global quality initiatives and process alignment in claims. Warehouse Quality Global (5%) - Work with the global quality team to report and resolve problems. - Create processes to improve quality and service to dealers. - Raise Quality Control Forms (QCFs), Problem Reporting and Resolving (PRR), and Requests for Inspection (RFI) to suppliers. Your Skills & Abilities: - Minimum of 5–7 years of experience in quality assurance, warehouse operations, or a related field. - Bachelor’s degree in Engineering, Quality Management, Supply Chain, or a related discipline is required. - Master’s degree in a relevant field (such as Quality Management, Operations Management, or Industrial Engineering) is preferred. - Leadership and team management skills. - Strong communication and relationship-building with internal and external partners. - Analytical and problem-solving skills. - Experience in quality assurance processes and compliance. - Ability to implement and monitor robust operational processes. - Financial coordination and administrative skills. - Proficiency in process automation and waste reduction. - Knowledge of GMS and warehouse operations.

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