Quality Manager For Service Industry in UAE

Ontime Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading service company in Dubai seeks an experienced Quality Manager to oversee and maintain quality management systems. The role involves developing policies, conducting audits, and collaborating with cross-functional teams to ensure compliance with standards. The ideal candidate will have a Bachelor's degree in a related field, proven experience in the UAE, and strong analytical and communication skills. Relevant certifications like ISO and Six Sigma are an advantage. This position promises to shape quality standards and enhance operational processes.

Qualifications

• Proven experience as a Quality Manager in the service industry within the UAE.
• Strong knowledge of quality management systems and industry standards.
• Ability to work effectively with cross-functional teams.

Responsibilities

• Develop and manage quality assurance policies and procedures.
• Conduct regular audits and inspections to evaluate compliance with quality standards.
• Collaborate with department heads to ensure quality principles are integrated.

Skills

Quality management systems (QMS)

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

Detail-oriented

Education

Bachelor's degree in Quality Management or related field

Tools

ISO standards

Six Sigma

Job description

Description

Ontime Group is seeking a proactive and experienced Quality Manager to join our team in the service this role you will be responsible for developing implementing and maintaining the quality management systems that ensure our services consistently meet client expectations and comply with regulatory requirements.

Responsibilities

• Develop implement and manage quality assurance policies and procedures.
• Conduct regular audits and inspections to evaluate compliance with quality standards.
• Analyze performance data and metrics to identify areas for improvement.
• Collaborate with department heads to ensure quality principles are incorporated into operational processes.
• Provide training and support to staff on quality management processes and best practices.
• Prepare quality reports for management highlighting achievements and areas needing attention.
• Ensure compliance with local and international regulatory standards.
• Act as a liaison with clients and stakeholders regarding quality assurance issues and initiatives.

Requirements

• Bachelors degree in Quality Management Business Administration or a related field.
• Proven experience as a Quality Manager in the service industry within the UAE.
• Strong knowledge of quality management systems (QMS) and industry standards.
• Excellent analytical and problemsolving skills.
• Ability to work effectively with crossfunctional teams.
• Strong communication and interpersonal skills.
• Relevant certifications (e.g. Six Sigma ISO lead auditor) are a plus.
• Detailoriented with a commitment to achieving high standards of quality.

Required Experience:

Manager