It jobs in United Arab Emirates
Guest Service Agent Gym Emiratis Only - Conrad Abu Dhabi
Hotels
BUSINESS OPPORTUNITY professional services
Boardroom Advisors
Discover more opportunities than anywhere else. Find more jobs nowSenior Cybersecurity Engineer-Air Traffic Management Abu Dhabi UAE-28 Months
Segula Technologies
Guest Experience Expert - Four Points by Sheraton Sheikh Zayed
Marriott Hotels Resorts
Connect with headhunters to apply for similar jobsCommercial Support Officer
Euler Hermes UAE - Dubai
Operations and Legal Executive
RemotePass
Associate – Supplier Management (Real Estate)
Hill International
Commis 2 - European Cuisine
Marriott Hotels Resorts
Senior Coordinator
DSV - Global Transport and Logistics
Director of Luxury Sales
Accor Hotels
HSE Officer - (UAE National)
Parsons Oman
Kids Club Attendant
21c Museum Hotels
Hotel Cleanliness Expert Lead - Order Taker - Sheraton The Walk Dubai
Marriott Hotels Resorts
Business Analyst - Credit Cards Domain
Dicetek LLC
Senior IT Infrastructure & Network Admin
Job summary
A leading IT services company in Dubai is looking for an experienced IT Manager to oversee and enhance IT service delivery processes. The role requires a Bachelor’s degree in Computer Engineering and a minimum of 10 years' experience in managing the ICT environment. Key responsibilities include troubleshooting, managing service delivery, vendor negotiations, and maintaining system integrity. The ideal candidate will possess strong communication skills and relevant IT certifications like ITIL and Cisco.
Qualifications
- Minimum of 10 years of experience in managing the ICT environment.
- Certifications in ITIL, Microsoft, and network technologies are recommended.
- Strong verbal and written communication skills.
Responsibilities
- Advise on IT procedures and operations.
- Drive customer escalations for reactive support.
- Diagnose and troubleshoot technical issues.
- Fix hardware and software problems.
- Monitor vendor SLAs.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.