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Front Office Supervisor
Descripción de la vacante
A luxury resort in Abu Dhabi is seeking a Front Office Supervisor to provide outstanding guest experiences. This full-time position involves guiding and supporting a team, ensuring accuracy in tasks, and resolving guest complaints. Applicants should have supervisory experience in a hotel/resort setting alongside exceptional customer service skills.
Formación
- Previous office supervisory experience.
- Extensive experience working within a Hotel/Resort environment.
- Professional presentation essential.
Responsabilidades
- Guide & support the team in outstanding guest experiences.
- Act as a role model and inspire the team.
- Ensure daily tasks are completed accurately and timely.
- Conduct guest arrivals and departures.
- Resolve & respond to guest complaints timely.
Conocimientos
We are looking to appoint a Front Office Supervisor at Desert Islands Resort & Spa by Anantara on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.
About the role:
- Guide & support the team in providing outstanding guest welcoming and experiences
- Act as a role model sharing your expertise and continually inspiring the team
- Ensuredaily tasks are completed accurately and in a timely manner
- Conductguest arrivals and departures
- Resolve & respond to guest complaints in a timely and professional manner
Qualifications :
- Previous office supervisory experience
- Extensive experience working within a Hotel/ Resort environment
- Exceptional customer service skills and an unwavering positive attitude
- Ability to manage time effectively
- Professional presentation essential
- Availability to work weekends if required
Additional Information :
Remote Location
Remote Work :
No
Employment Type :
Full-time
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.