Front Office Supervisor

Minor International; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in Abu Dhabi is seeking a Front Office Supervisor to provide outstanding guest experiences. This full-time position involves guiding and supporting a team, ensuring accuracy in tasks, and resolving guest complaints. Applicants should have supervisory experience in a hotel/resort setting alongside exceptional customer service skills.

Qualifications

• Previous office supervisory experience.
• Extensive experience working within a Hotel/Resort environment.
• Professional presentation essential.

Responsibilities

• Guide & support the team in outstanding guest experiences.
• Act as a role model and inspire the team.
• Ensure daily tasks are completed accurately and timely.
• Conduct guest arrivals and departures.
• Resolve & respond to guest complaints timely.

Skills

Exceptional customer service skills

Time management

Leadership

Job description

We are looking to appoint a Front Office Supervisor at Desert Islands Resort & Spa by Anantara on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model sharing your expertise and continually inspiring the team
• Ensuredaily tasks are completed accurately and in a timely manner
• Conductguest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner

Qualifications :

• Previous office supervisory experience
• Extensive experience working within a Hotel/ Resort environment
• Exceptional customer service skills and an unwavering positive attitude
• Ability to manage time effectively
• Professional presentation essential
• Availability to work weekends if required

Additional Information :

Remote Location

Remote Work :

No

Employment Type :

Full-time