Hotel jobs in United Arab Emirates
Reservations & Loyalty Experience Specialist
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Reservations & Loyalty Experience Specialist
Job summary
A leading hotel chain in Ras Al Khaimah is looking for a dedicated reservations agent to manage incoming and outgoing room reservation requests while ensuring high levels of guest satisfaction. The ideal candidate will have excellent communication and sales skills to attract guests and enhance their loyalty. Responsibilities include maintaining strong relationships with bookers, managing guest complaints, and adhering to hotel standards. This position offers an opportunity to grow in a dynamic hotel environment.
Qualifications
- Strong communication and sales skills.
- Ability to handle guest complaints professionally.
- Knowledge of hotel configurations and products.
Responsibilities
- Handle all incoming and outgoing room reservation requests.
- Attract and enhance guest loyalty with distinctive service.
- Maintain good commercial relationships with bookers.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.