Hotel jobs in United Arab Emirates
Luxury Guest Relations Lead
Mandarin Oriental Hotel Group Limited
Guest-Centric Hotel Laundry Attendant
Fujairah Rotana Resort & Spa
Luxury Hotel Security Lead – Guest Safety & Patrols
Hilton Worldwide, Inc.
Senior Hotel Engineering & Energy Manager
Minor International
Discover more opportunities than anywhere else. Find more jobs nowBartender - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
Hilton Worldwide, Inc.
Hotel Engineering & Maintenance Technician
Marriott Hotels Resorts
Connect with headhunters to apply for similar jobsLuxury Resort Host: Guest Experience & Seating
Kerzner International Management
Agent, Wellness Experience - Atlantis the Royal
Atlantis Dubai
Demi Chef de Partie - Pastry - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
Hilton Worldwide, Inc.
Food and Beverage Supervisor
Hilton Worldwide, Inc.
Concierge (Emiratis only) - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
Hilton Worldwide, Inc.
Stewarding Administration Manager
Wynn Al Marjan Island
General Accountant - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
Hilton Worldwide, Inc.
Hotel Guest Experience Specialist
Marriott Hotels Resorts
Hotel Cleanliness Expert - Laundry
Marriott Hotels Resorts
Senior Engineering Lead - Luxury Resort Ops
Anantara Hotels & Resorts
Luxury Pool and Guest Experience Attendant
Minor International
Hotel Guest Communications Specialist
Job summary
A leading hotel chain in Dubai is seeking a dedicated Guest Service Representative to enhance guest experiences by providing professional and friendly communication. You will manage guest inquiries, maintain an efficient switchboard operation, and ensure all service standards are met. The ideal candidate will have 1-2 years of experience in a similar role within a 5-star hotel and must be fluent in both English and Arabic. This full-time position offers an opportunity to grow in a diverse and inclusive environment.
Qualifications
- Minimum 1-2 years experience in a similar role in a 5 star hotel.
- Fluency in English & Arabic both written and verbal communication skills.
- Energy and enthusiasm with an eye for detail.
Responsibilities
- Receive each guest call in a professional and friendly manner.
- Maintain effective communication with all related department to ensure smooth service delivery.
- Handle every query in a polite and courteous manner and exceed guest expectations.
- Maintain up to date knowledge of the hotel and local services.
- Ensure proper operation of the switchboard for efficient call handling.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.