Luxury Resort Host: Guest Experience & Seating

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel management company is seeking a Hostess for its Dubai location. The ideal candidate will have at least two years of experience in a similar role within a luxury hotel or restaurant. Responsibilities include greeting guests, seating arrangements, and ensuring guest satisfaction. Excellent communication and interpersonal skills are essential. Joining our team means being part of a dynamic company dedicated to delivering exceptional guest experiences in a vibrant new resort.

Qualifications

• Minimum 2-year experience in a similar role in a luxury hotel or restaurant.
• International experience preferred.
• Committed to and passionate about the Food and Beverage industry.
• Willing to work flexible hours.

Responsibilities

• Greet guests and manage waiting lists.
• Provide information and answer guests' questions.
• Seat guests according to preferences and table rotation.
• Engage with guests to ensure satisfaction with food and service.
• Respond to complaints and resolve issues.
• Handle phone reservations and inquiries.

Skills

Excellent communication

Interpersonal skills

Guest engagement

Problem-solving

Job description

A luxury hotel management company is seeking a Hostess for its Dubai location. The ideal candidate will have at least two years of experience in a similar role within a luxury hotel or restaurant. Responsibilities include greeting guests, seating arrangements, and ensuring guest satisfaction. Excellent communication and interpersonal skills are essential. Joining our team means being part of a dynamic company dedicated to delivering exceptional guest experiences in a vibrant new resort.