Stewarding Administration Manager

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in UAE is looking for a Manager – Administration to join its Kitchen Stewards team. This role requires minimum 8 years in the 5-star hotel industry, focusing on team management and operational excellence. Key responsibilities include managing vendor performance, conducting training sessions, and ensuring documentation compliance. Applicants must have strong communication skills, fluency in English, and experience with food and beverage operations. The position offers competitive benefits, including salary in AED and a comprehensive healthcare package.

Benefits

Attractive salary

Excellent leave policy

Healthcare package

Life insurance

Incentive programs

Other employee benefits

Qualifications

• Minimum of 8 years in the 5-star hotel industry, with at least 5 years in stewarding operations.
• Knowledge of handling and storage of cleaning chemicals.
• HACCP and ServeSafe certifications are advantageous.
• Basic food safety knowledge is compulsory.

Responsibilities

• Attend daily briefings and participate in shift briefings.
• Manage team performance and service adherence.
• Ensure completion of all audit-required documentation.
• Oversee daily productivity measurement and vendor performance.
• Conduct training sessions for team members.
• Review monthly P&L reports to optimize resource use.

Skills

Communication skills

Organizational skills

Team player

Fluency in English

Education

Completion of secondary school

Tools

MS Office

Payroll systems (Time Manager)

Job description

Job Description

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Manager – Administration to join the resort’s Kitchen Stewards team.

Responsibilities

• Attend daily briefings in designated areas conducted by direct leaders and participate in shift briefings.
• Proficiently operate Food & Beverage management systems including BSS, Maximo, Time Manager, Virtual Roster, and other relevant communication and operational platforms.
• Manage departmental and team member performance, ensuring prompt and courteous service and adherence to resort standards and policies.
• Support Assistant Managers and Supervisors in developing operational and audit‑based checklists.
• Ensure all audit‑required documentation is up‑to‑date and signed off by department leaders.
• Oversee daily productivity measurement tools (e.g., Time and Motion studies), identify redundancies, and report anomalies to the Executive Director Back of House.
• Monitor and manage contract vendor performance, ensuring compliance with resort standards and addressing deviations promptly.
• Oversee departmental recruitment, assist P&C with hiring processes, and conduct interviews.
• Conduct training sessions for Managers, Assistant Managers, and colleagues as needed.
• Review monthly P&L reports from BSS systems to optimize resource use and identify training or procedural needs.
• Provide analysis of Operating Supplies and Equipment (OSE) quality and performance to the Executive Director Back of House.
• Lead the preventive maintenance and deep cleaning programs for Food & Beverage areas, ensuring accurate record‑keeping.
• Investigate complaints, determine root causes, and implement corrective measures to prevent recurrence.
• Maintain inventory control and procure equipment and supplies to support catering and culinary departments within budget.
• Assist in analyzing and controlling costs related to cleaning supplies, equipment breakage, and silverware loss, implementing measures to reduce waste.
• Perform comprehensive assessments to identify hazards and vulnerabilities across different business units.
• Continuously monitor risk exposure, measure the effectiveness of controls, and provide detailed reports to management and stakeholders.
• Assist and perform duties assigned by the Assistant Director and assume responsibilities in their absence.

About You

• The minimum educational qualification required is completion of secondary school; higher academic credentials are considered an asset.
• Due to gaming operations and associated regulatory requirements, the minimum age for employment is 21 years.
• Minimum of 8 years of experience in the 5‑star hotel industry or integrated resort, of which at least 5 years must be in stewarding operations across multi‑outlet or chain food and beverage environments.
• Knowledge of the correct use, handling, and storage of cleaning chemicals.
• Proficiency in MS Office and hotel operating systems.
• HACCP certification is an advantage.
• ServeSafe certification is an advantage.
• Basic food safety knowledge is compulsory.
• Strong communication and organizational skills.
• Positive attitude and strong work ethic.
• Good interpersonal skills.
• Team player who responds quickly to demands and thrives in a high‑pressure work environment.
• Flexible with work schedules and able to work in shifts based on business needs.
• Fluency in English is essential; proficiency in additional languages is considered an asset.
• Experience with payroll systems such as Time Manager or equivalent.
• Familiarity with BirchStreet or other purchasing systems is an advantage.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.