JOB SUMMARY
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, and Retail/Gift Shop as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the guest services front desk or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality Business Administration, or
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.