Administrative Assistant - مساعد اداري

University of Khorfakkan; Khor Fakkan; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading university in the UAE is seeking an experienced Administrator to manage daily office operations and support faculty and staff. The ideal candidate has a Bachelor's degree in Business Administration, strong communication skills in English, and 2–3 years of relevant administrative experience. Proficiency in MS Office and experience in university administration are preferred. This role offers an opportunity to contribute significantly to the academic community.

Qualifications

• Minimum 2–3 years of administrative experience, preferably in academia.
• Experience in university administration or student services preferred.
• Confidentiality and professionalism while handling sensitive information.

Responsibilities

• Manage daily office operations and maintain organized filing systems.
• Support faculty and staff with administrative needs.
• Assist with student inquiries and direct them appropriately.
• Prepare reports, letters, and presentations as needed.

Skills

Strong communication skills in English

Proficient in MS Office

Basic procurement knowledge

Customer Service Orientation

Integrity

Education

Bachelor’s degree in Business Administration or related field

Tools

Document Management System

Communication Tools (Microsoft Teams, Webex)

Job description

Education

• Bachelor’s degree in Business Administration or a related field (preferred).
• Strong communication skills in English; knowledge of Arabic is an advantage.
• Proficient in MS Office (Word, Excel, PowerPoint).

Experience

• Minimum 2–3 years of administrative experience, preferably within an academic or higher education environment.
• Experience in university administration or student services (preferred).
• Knowledge of basic procurement and HR processes.

Key Responsibilities

Area: Administration

• Manage daily office operations and maintain organized filing systems.
• Handle incoming and outgoing correspondence, emails, and calls.
• Schedule meetings, prepare agendas, and take minutes as required.
• Support faculty and staff with administrative needs, including document preparation and data entry.
• Assist with student inquiries and direct them to the appropriate personnel.
• Maintain office supplies and coordinate procurement requests.
• Prepare reports, letters, and presentations as needed.
• Coordinate travel arrangements and logistics for department activities.
• Support event planning and execution for academic and administrative functions.
• Ensure compliance with university policies and procedures.

Skills

Soft Skills

• Communication: Strong communication skills in English; Arabic is an advantage.
• Collaboration: Works effectively with faculty, staff, and external stakeholders.
• Customer Service Orientation: Polite, supportive, and responsive when dealing with employees, students, or visitors.
• Confidentiality & Professionalism: Handles sensitive information with discretion.
• Interpersonal Skills: Builds positive working relationships and maintains a pleasant office environment.

Technical Skills

• Proficient in MS Office (Word, Excel, PowerPoint).
• Document Management System (filing, archiving, scanning, SharePoint or similar platforms).
• Communication Tools (Microsoft Teams, Webex, and internal communication systems).
• Data Entry & Database Management (accurate record-keeping, updating internal systems, managing digital files).

Competencies

Behavioural Competencies

• Integrity: Upholds ethical standards in university service.
• Initiative: Seeks opportunities to improve processes.
• Resilience: Handles challenges and setbacks with a positive attitude.
• Cultural Sensitivity: Respects and values diversity among students, staff, and community.
• Accountability: Accepts responsibility for decisions and their outcomes in all roles.