Reservations Coordinator jobs in United Arab Emirates

Customer Sales / Reservations Coordinator (Emiratisation Program)

Location: Sales and Marketing, Shangri-La Qaryat al Beri, Abu Dhabi

We have a great opportunity for a Reservation / Customer Sales Coordinator to join our Sales & Marketing team. The successful candidate will be responsible for providing timely and professional reservation services, with a preference for candidates experienced in the hospitality industry or luxury customer service.

What we are looking for?

• Hardworking and dedicated.
• Understanding of the need for efficiency and organization.
• Ability to complete tasks in a timely manner.
• Effective communication skills with colleagues and management.
• Excellent English communication skills; fluency in Arabic is an advantage.
• Alignment with Shangri-La Values.

• Emirati candidates only

What will you do?

• Handle incoming calls for guest reservations and inquiries.
• Maintain accurate guest records.
• Remain courteous and professional at all times.
• Understand and ascertain guest needs through conversation.
• Represent the hotel positively at all times.

About Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The hotel features 213 luxurious guestrooms and suites, 6 four-bedroom villas with private pools, and 161 fully furnished serviced apartments ranging from studios to four-bedroom units. Located within the Qaryat Al Beri complex on a private beach, the hotel offers stunning views and convenient access to local amenities and attractions, including the airport, golf course, and city center.

Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi, are equal opportunity employers. We embrace diversity and are committed to non-discrimination. We respect your privacy and are dedicated to protecting your personal data in accordance with applicable laws. For more information, visit our careers page.