Spa Receptionist

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious luxury hotel in Dubai is seeking a Spa Receptionist to deliver exceptional guest service. Responsibilities include managing bookings, greeting guests, promoting spa services, and maintaining an inviting atmosphere. The ideal candidate will possess excellent customer service skills, strong organizational abilities, and a professional demeanor. Opportunities for career growth in a high-end environment are available.

Benefits

Opportunities for career growth and development

Part of a world-class luxury hotel

Qualifications

• Excellent customer service skills are essential.
• Strong organizational skills with attention to detail are required.
• Previous experience in a high-end hospitality environment is a plus.

Responsibilities

• Greet and assist guests, providing a warm welcome.
• Manage appointments, bookings, and spa schedules.
• Upsell treatments and products to enhance guest experience.
• Handle payments, check-ins/outs, and maintain records.
• Ensure the spa area is organized and inviting.

Skills

Excellent customer service and communication skills

Strong organizational skills

Sales skills and experience in hospitality

Proficiency with booking systems

Professional appearance and demeanor

Job description

About the Role:

Join the front line of a prestigious luxury hotel as a Spa Receptionist, delivering exceptional guest service in our exclusive spa. You’ll manage bookings, greet guests, promote services, and ensure a seamless spa experience. If you have a passion for hospitality and luxury service, we want to hear from you.

Key Responsibilities:

• Greet and assist guests, providing a warm and professional welcome.
• Manage appointments, bookings, and spa schedules with precision.
• Upsell treatments and products, enhancing the guest experience.
• Handle payments, check-ins/outs, and maintain guest records.
• Ensure the spa area is inviting and organized at all times.

Skills & Qualifications:

• Excellent customer service and communication skills.
• Strong organizational skills with attention to detail.
• Sales skills and experience in a high-end hospitality environment are a plus.
• Proficiency with booking systems and POS software are a plus.
• Professional, polished appearance and demeanor.

Why Join Us?

• Be part of a world-class luxury hotel.
• Opportunities for career growth and development.